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Dunkin' Zero
Brand Certified

Dunkin'

3.2
(859 reviews)

Business Details

6763 Albemarle Rd, Charlotte, NC
28212, United States
(704) 569-1051
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6763 Albemarle Rd, Charlotte, NC
28212, United States

Hours

Monday4:30 AM - 8:00 PM
Tuesday4:30 AM - 8:00 PM
Wednesday4:30 AM - 8:00 PM
Thursday4:30 AM - 8:00 PM
Friday4:30 AM - 8:00 PM
Saturday6:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 6763 Albemarle Rd in Charlotte, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.2
859 reviews
5 stars
301
4 stars
132
3 stars
89
2 stars
83
1 star
254
  • EY
    Elijah Young
    3 days ago
    1.0
    I want to start off by saying I’ve never been particularly fond of this Dunkin because there’s always some minor issue going on here. Yesterday morning, I go through the drive-thru with my sister to order 3 BEC croissants. As I’m ordering my sister cuts me off to say she doesn’t want a sandwich (this is relevant to the story). After I finish my order, my sister tells me she did want an iced coffee so when we get to the window we ask the lady if we can add one to the order. She tells us no and that we would have to go back through the drive-thru. Seeing as we have to go to back to work soon we opt to instead just get a coffee from the gas station next door. While my sister is getting said coffee, I start to eat my sandwich. As I’m taking the first bite, I realize there is a chunk of my bread missing from the middle of my sandwich and it looks like a worker just ripped off a piece of my bread and ate it or something. So we drive back around, i tell the lady about my sandwich, she takes it so a manager can look at it, and then brings me back the sandwich without saying anything. My sister asks if they’re getting me another sandwich, to which window lady says no. So my sister and I are obviously annoyed now because why would i come back just for you to look at the sandwich and hand it back to me? My sister is yelling at the lady, who’s telling her to calm down and lower her tone. The “District Manager” walks up saying that he personally checks every order and that we can’t get another sandwich because i took a bite out of the first one. Sir, we can all clearly see the chunk of bread missing from the middle of the sandwich, why are you playing with us? Did he plan on reselling it if I didn’t take a bite? Then he asks us to chill out saying we’re clearly having a bad day because we were arguing in the window. First, we weren’t arguing my sister just didn’t want a sandwich. Second, whether I’m arguing or not, mind your business. They refused to give us another sandwich, and instead they took the sandwich back and gave us a refund. Overall, poor hospitality, poor management, and refusal to own up to their mistake has lead to me no longer going to any dunkins at all because quite frankly I can make a better BEC sandwich at home for less money.
  • TS
    Tonya Stephenson
    May 27, 2026
    1.0
    Ordered on Doordash so I could get ready for work. 3 dashers later...I am being told that another dasher must have picked up the order by mistake and they aren't going to remake the order. I work retail and understand things happen, but the right thing to do is remake the order. I received nothing for $30. Not Doordash fault. Dunkin should be monitoring pickup of 3rd party orders not just "oh well call Doordash". Doordash made things right by giving me credits, but I will not be ordering dunkin again.
  • JM
    John Montes
    May 21, 2026
    1.0
    One Spanish curly hair lady was so mad Cuz I ask one donut on the window!
  • AC
    Aly Cat
    May 17, 2026
    1.0
    The staff here are always very nice and polite, however I have never been to a slower Dunkin in my life. Parking lot will be empty with only one or two cars in the drive-thru and you will still sit there at the speaker waiting for someone to take your order. I have also NEVER had my food order right the first time, and I have watched them forget to give other customers half their order.
  • JC
    Jennifer C
    Mar 13, 2026
    4.0
    Service and food can be good, depending on the day and time of visit .

Frequently Asked Questions About Dunkin'

What are the regular opening hours of the Dunkin' at 6763 Albemarle Rd, Charlotte, NC?

Dunkin' at 6763 Albemarle Rd, Charlotte, NC, is open daily from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers delivery service, but does not have curbside pickup available.

Brand Certified Facts from Dunkin'

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