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Dunkin' Zero
Brand Certified

Dunkin'

2.9
(148 reviews)

Business Details

(704) 318-7884
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9396 Sullivan Vale Lane, Charlotte, NC
28215, United States

Hours

Monday4:30 AM - 8:00 PM
Tuesday4:30 AM - 8:00 PM
Wednesday4:30 AM - 8:00 PM
Thursday4:30 AM - 8:00 PM
Friday4:30 AM - 8:00 PM
Saturday6:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 9396 Sullivan Vale Lane in Charlotte, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

2.9
148 reviews
5 stars
53
4 stars
12
3 stars
9
2 stars
10
1 star
64
  • KK
    kim K
    Jun 20, 2026
    2.0
    I usually only get coffee at this location and the coffee's fine. This morning I got a bacon egg bagel which is inedible. Completely smooshed and the inside looks like it's been gutted and "gummy"(i don't trust trying to even eat this). So now I have no breakfast to eat to start at 12-hour shift👍 I see I'm not the only one with a breakfast sandwich that looks like someone just pounded the crap out of it. After paying $12 for a coffee and breakfast sandwich, that I can't even eat, I'm going to use the app to try and at least get my money back on the sandwich I thought I got a decent Dunkin' Donuts but very wrong.
  • NJ
    nishanth jc
    May 23, 2026
    1.0
    This was the worst experience I’ve ever had. The staff was incredibly rude and impatient. They threw the donut box just like that instead of handling it properly. I’ll never be coming back.
  • RW
    Randi Wilson
    May 5, 2026
    1.0
    What is the deal with Dunkin lately?? All of them have just been bad the last couple of times I’ve gone. I used to go to Dunkin all the time, but the past several times I’ve gone, the drive thru workers have been incredibly rude and act like they hate people and their jobs.. like work somewhere else then??! I always ask for half sweet- otherwise it tastes like straight syrup to me. Not only did I get attitude for asking for it to be half sweet, but then when I pulled up to pay and get the coffee, the girl (who was different from the one taking my order), did not speak at all and just looked at me like she was annoyed. I tried to kill her rudeness with kindness by smiling and saying “thank you” each time she handed me something- she just stared at me every single time I said it and then turned back to face her screen.aside from that note, the latte still came out super sweet. I just decided to go home and fix it. Last thing I want to do is make them more aggravated by asking them ti make me another!
  • KL
    Ky L.
    Apr 17, 2026
    2.0
    Not sure what’s up with the morning shift, but every time I come to this location it’s like they hate everyone. As someone who’s worked in fast food for years I understand having some bad days, but the girl working the drive through register seemingly has a bad day, everyday. Erica, the girl with the glasses on register this morning was extremely rude when it came to taking my order and taking my payment. I recommend staying away from this location because the staff is horrendously rude.
  • TT
    Tinisha
    Apr 15, 2026
    5.0
    This location never fails. Definitely my go to spot for coffee and good service! The employees are always friendly, professional and working efficiently every time I'm at this location.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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