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Dunkin' Zero
Brand Certified

Dunkin'

2.8
(150 reviews)

Business Details

(704) 318-7884
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9396 Sullivan Vale Lane, Charlotte, NC
28215, United States

Hours

Monday4:30 AM - 8:00 PM
Tuesday4:30 AM - 8:00 PM
Wednesday4:30 AM - 8:00 PM
Thursday4:30 AM - 8:00 PM
Friday4:30 AM - 8:00 PM
Saturday6:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 9396 Sullivan Vale Lane in Charlotte, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

2.8
150 reviews
5 stars
53
4 stars
12
3 stars
9
2 stars
10
1 star
66
  • KR
    kennedy rice
    Aug 16, 2026
    1.0
    I’m honestly so disappointed with dunkin . Every time I come through, my order is somehow wrong. There are always a bunch of teenagers working who seem completely lost and don’t pay attention to what they’re doing.Today, they got my bagel wrong, so I went inside to let them know. Another girl was waiting for her bagel, and I found out they had actually given me her bagel. What made it even worse was that after I handed the bagel back, they tried to give that same bagel to her. 🤦‍♀️ That is extremely unsanitary and unacceptable.Mistakes happen, but the constant wrong orders and lack of attention to customers is getting ridiculous.
  • CC
    Cheryl
    Jul 17, 2026
    1.0
    This am my coffee was disgusting. For $4.00+ I expect a decent cup of coffee. And the sad thing not 1 person from DD franchise cares. What a bad way to start off my day..I DO NOT recommend this DD for atleast a decent cup of coffee.
  • KK
    kim K
    Jun 20, 2026
    2.0
    I usually only get coffee at this location and the coffee's fine. This morning I got a bacon egg bagel which is inedible. Completely smooshed and the inside looks like it's been gutted and "gummy"(i don't trust trying to even eat this). So now I have no breakfast to eat to start at 12-hour shift👍 I see I'm not the only one with a breakfast sandwich that looks like someone just pounded the crap out of it. After paying $12 for a coffee and breakfast sandwich, that I can't even eat, I'm going to use the app to try and at least get my money back on the sandwich I thought I got a decent Dunkin' Donuts but very wrong.
  • NJ
    nishanth jc
    May 23, 2026
    1.0
    This was the worst experience I’ve ever had. The staff was incredibly rude and impatient. They threw the donut box just like that instead of handling it properly. I’ll never be coming back.
  • RW
    Randi Wilson
    May 5, 2026
    1.0
    What is the deal with Dunkin lately?? All of them have just been bad the last couple of times I’ve gone. I used to go to Dunkin all the time, but the past several times I’ve gone, the drive thru workers have been incredibly rude and act like they hate people and their jobs.. like work somewhere else then??! I always ask for half sweet- otherwise it tastes like straight syrup to me. Not only did I get attitude for asking for it to be half sweet, but then when I pulled up to pay and get the coffee, the girl (who was different from the one taking my order), did not speak at all and just looked at me like she was annoyed. I tried to kill her rudeness with kindness by smiling and saying “thank you” each time she handed me something- she just stared at me every single time I said it and then turned back to face her screen.aside from that note, the latte still came out super sweet. I just decided to go home and fix it. Last thing I want to do is make them more aggravated by asking them ti make me another!

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Certified August 16, 2026Yext Knowledge Graph
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