Dairy Queen Grill & Chill

Reviews

• RS

  Ron Shoemaker

  May 13, 2026
  5.0
  Wait time was longer than I would’ve liked but the lady at the counter was super sweet and kept me updated on how long it would take
• MS

  Maddie Skinner

  Apr 17, 2026
  1.0
  I ordered my sons Birthday Cake online from this location a day ahead of time to insure they had it ready. We went to pick up the cake thru the drive thru on the way to the party and, we're told that we needed to cancel the order and contact online services to get my money back they quote "couldn't help me". I immediately called dairy queen customer service they took note and told me someone would reach out. I never heard back. So, I filled out an online contact me form. I was informed that dairy queen will not give my money back I need to contact the store. I have called the store multiple times with no answer. I am still out 35 dollars for a cake never received.
• CD

  Charlotte Born Driver!

  Apr 12, 2026
  1.0
  I had a very disappointing experience at Dairy Queen. I tried to order the 2 for $6 cupcakes that was listed on the menu, and before I could even finish my sentence, the employee interrupted me and said they don’t have it. The attitude was dismissive and unprofessional. If something is a limited-time offer, that’s understandable—but why advertise it on the menu if it’s not available? There was no effort to explain or offer an alternative, just a quick interruption and shutdown. Customer service and communication could definitely be improved.
• PP

  Pam

  Apr 9, 2026
  5.0
  This DQ is attached to a gas station the thing I liked most about it is they have drive-thru. There was no one else in line so service was fast. Size medium chocolate shake. The Taste was good. not Gourmet but good. It was about six $ whole $ bucks $. Maybe next time I'll try something different and I'll give a more interesting review.
• MJ

  MaeShaun J

  Apr 3, 2026
  1.0
  Not sure who the manager on duty is today but she is extremely rude and more than unprofessional. After sitting at the drive-thru speaker saying hello a few times with no acknowledgment I pulled around to the window. There was one car in front of me who another young lady was giving their order. She came forward and said that I had to place my order at the drive-thru window to which I said I attempted to and no one answered me when I was saying hello and sitting back there She raised her voice and said we're busy we'll get to you when we can. In return I advised she could have said that while I was sitting at the window rather than simply ignoring me acknowledge your customer's presence I drove off, but called back to get the corporate or owner's number and of course no one answered the phone.