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Chipotle Mexican Grill

3.5
(38 reviews)

About

Mexican RestaurantChipotle Mexican Grill
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
13415 Rigsby Road, Charlotte, NC
28273, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 13415 Rigsby Road in Charlotte, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.5
38 reviews
5 stars
18
4 stars
3
3 stars
4
2 stars
5
1 star
8
  • NG
    Natalie Gillen
    5 days ago
    1.0
    We are visiting from California and this is possible the worst chipotle I've ever been to. The guac was brown. All of the meat was so dry I had to ask for fresh meat because it looked like it had been sitting out aWhile. Got home and realized the chips aren't edible they are so stale. Very disappointing. Wouldn't have ordered the guac if I had seen it prior. People working there were very nice! Quality of food is horrific.
  • SR
    Sydney R
    6 days ago
    1.0
    Been to this location twice and they have closed before their operating hours
  • CN
    Charlotte Newbie
    Jun 30, 2026
    3.0
    Ordered 2 bowls at this location. Lady was filling a lot of food in all the bowls and overflowing them. Every item added to the bowl was double the normal amount. Asked for a half scoop of hot sauce and almost 1 cup was poured into bowl. Took the bowls to go and they leaked all over the bottom of the bag. Both bowls fell out from the bottom of the bag once we made it home. Bowls were really soupy when eating. Not a good experience.
  • BW
    Brandy Walker
    Jun 23, 2026
    1.0
    Went in to get a bowl despite my recent visits to this location. Team members tried to argue with me about the fajita mix being old. It looked like straight mush. I was willing to wait for fresh until a employee tried to argue with me. This same employee came on the line talking about how they won't fire him. Mush profanity used during his rant. I will never go here again.The other employees were respectful and courteous.
  • KM
    Kanani MHU
    Jun 1, 2026
    3.0
    I have been inside this new location and have had zero issues with that method. Today we had to place an online order. Y'all Don't do that. Despite ordering queso on my burrito and being charged for queso on my burrito, there was no queso on my burrito. Kept expecting it to all be stuck on one end like sometimes happens, nope, just none. I didnt want to have to leave a review. Tried calling to let them know they made a mistake so that they could be aware and make sure to read the orders a little better. Dont even expect a refund or easy solution. But the automated phone system wouldnt let me get there, after explaining the problem and holding for 5 minutes, it took me to catering. The person I spoke to redirected me to the very beginning, repeated problem, and the automated system told me id be holding for 7 minutes. Nope. Im not rating for the automated system though. Just for the missing queso. The other ingredients were fine, but without queso I wouldnt have even ordered anything at all. They had to get my order from behind the counter and the restaurant was completely empty so if they were just out of it, maybe they would have told me.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Charlotte serve?

Chipotle Mexican Grill in Charlotte serves customizable Mexican cuisine like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill on weekdays?

Chipotle Mexican Grill is open from 10:45 AM to 10:00 PM Monday through Friday.

Brand Certified Facts from Chipotle Mexican Grill

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Certified July 05, 2026Yext Knowledge Graph
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