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Brand Certified

Chipotle Mexican Grill

3.1
(425 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Chipotle Mexican Grill
316 S Tryon St, Charlotte, NC
28202, United States

Hours

Monday10:45 AM - 9:00 PM
Tuesday10:45 AM - 9:00 PM
Wednesday10:45 AM - 9:00 PM
Thursday10:45 AM - 9:00 PM
Friday10:45 AM - 9:00 PM
Saturday10:45 AM - 9:00 PM
Sunday10:45 AM - 6:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 316 S Tryon St in Charlotte, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.1
425 reviews
5 stars
172
4 stars
44
3 stars
27
2 stars
35
1 star
147
  • JS
    Jordan Smoot
    Aug 10, 2026
    2.0
    The service was pretty bad. Come in expecting frowns, because they hate the jobs they applied for. I was scared to ask for a side of sour cream. Dirty tables, no napkins, no ice. At least the food was what I expected.
  • AT
    Ash Tata
    Aug 9, 2026
    5.0
    Janiya and Shaniyah are the best they went above and beyond to ensure our experience was a great one the customer service WAS AMAZING EVEN MY 7 year old said mommy I like their service
  • SS
    Scott Stevens
    Aug 4, 2026
    5.0
    I wanted to recognize Quay for consistently providing excellent customer service. This location gets extremely busy, but Quay always stays positive, treats customers with respect, and makes sure people waiting on mobile orders are acknowledged and taken care of. It’s clear Quay works hard and genuinely cares about the customer experience. Employees like Quay make a big difference and deserve recognition.
  • FF
    Foodreviewguy
    Aug 1, 2026
    1.0
    I mean I go to chipotle religiously and specifically today I needed to order it on Uber Eats. I advise you do not order chipotle on Uber Eats because if you aren’t there to supervise what portions you get, they’ll hook you up with a portion that is suitable to feed a baby rabbit. I mean you’re paying 15+ dollars for a solid bowl just to get ripped off by the portion size. This is an absolute abomination.
  • JM
    Jeronimo Martinez
    Jul 4, 2026
    1.0
    ⭐ 1 Star Review Location: Chipotle Uptown on Tryon 316 S Tryon St, Charlotte, NC 28202 Date of visit: July 4, 2026 Time: 1:00 PM This was by far one of the worst experiences I have had at Chipotle. The restaurant was extremely dirty, including the dining area, the food counter, and the serving line where the food is prepared. The overall cleanliness of this location was unacceptable. The quality of the food was very disappointing. The guacamole looked dark/black and old. When I asked the employees about it, they told me that all the guacamole looked the same and that it was the only option they had available. The queso dip also looked old and poor quality. The drink station was not maintained either — the soda machine had no ice available. The biggest issue was the attitude from the employees working on the serving line. They showed very poor customer service, were not helpful, and did not seem concerned about the condition of the food or the restaurant. This Chipotle location needs better management, better food quality control, improved cleanliness standards, and better employee training. This is definitely not the experience customers expect from Chipotle.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill Uptown on Tryon serve?

Chipotle Uptown on Tryon offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

Where is Chipotle Mexican Grill Uptown on Tryon located?

It is located at 316 S Tryon St, Mecklenburg, Charlotte, NC 28202, USA.

Brand Certified Facts from Chipotle Mexican Grill

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