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Brand Certified

Chipotle Mexican Grill

2.9
(1,250 reviews)

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
9821 Northlake Centre Pkwy, Charlotte, NC
28216, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 9821 Northlake Centre Pkwy in Charlotte, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

2.9
1,250 reviews
5 stars
380
4 stars
187
3 stars
104
2 stars
93
1 star
486
  • MP
    MaSSa PaStA
    Sep 17, 2026
    1.0
    I highly believe the employees make the delivery pick up bowls with their eyes closed I placed an order for 3 bowls total of 35+ dollars and not one not two but all three bowls were extremely incorrect not only were the name tags not on the respective bowls they got all the ingredients wrong in each one of them it was almost comical how badly mixed up they were and when I tried to get a refund I only got close to 20 dollars in a refund from DoorDash which was also laughable, honestly this chipotle during evening hours is terrible I don’t understand how the employees don’t take the time to read out what each specific bowl requires it’s almost like they forget someone is supposed to eat this??? I’m allergic to avocado but you won’t believe what I found in my bowl guac this is dangerous and these employees face little to no consequences it’s insane something has to seriously be done
  • SC
    Shey Crespo
    Sep 15, 2026
    2.0
    I guess I should have learned my lesson after several order issues with Chipotle. It's frustrating when a member of my family doesn't get their meal. If I can get a refund and can reorder the meal for delivery, then it's fine. Tonight I tried to do that so everyone in the family has a meal to eat and the app just continued to close on me. Honestly I feel robbed at this point. I'm not just dissatisfied with my order, I was robbed. Charged for food that I didn't get. I've been searching how to report this further and can't figure it out. The store doesn't answer the phone, online doesn't help, I couldn't find a phone number.
  • WW
    Winterfell
    Sep 15, 2026
    4.0
    I’m genuinely impressed by the improvement in the quality of the food. I’ve noticed that there is now more Latino staff working in the kitchen, and you can really tell the difference. The rice is no longer undercooked, the meat is cooked properly without being burnt, and overall, everything tastes much better and feels more carefully prepared. The improvement has been incredible, and I truly want to congratulate the entire team for the effort and hard work they’re putting in. Kudos to the entire Chipotle team! 👏🌯🔥
  • KD
    Kayslay Davis
    Sep 13, 2026
    1.0
    Nobody takes their job serious anymore. Management needs to step up. Store is filthy. Workers are always loud and rude.
  • JV
    Juan Vazquez
    Sep 4, 2026
    2.0
    We picked up our food, and they put the wrong order in our bag. Came back to return the order and our original food was already cold.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Charlotte Northlake offer?

Chipotle Mexican Grill Charlotte Northlake offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads.

What are the opening hours for Chipotle Mexican Grill Charlotte Northlake?

The restaurant is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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