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Brand Certified

Chipotle Mexican Grill

3.0
(1,692 reviews)

Business Details

2109 South Blvd, Charlotte, NC
28203, United States
(704) 332-2311

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2109 South Blvd, Charlotte, NC
28203, United States

Hours

Monday10:45 AM - 10:00 PM
Tuesday10:45 AM - 10:00 PM
Wednesday10:45 AM - 10:00 PM
Thursday10:45 AM - 10:00 PM
Friday10:45 AM - 10:00 PM
Saturday10:45 AM - 10:00 PM
Sunday10:45 AM - 10:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 2109 South Blvd in Charlotte, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.0
1,692 reviews
5 stars
570
4 stars
251
3 stars
150
2 stars
131
1 star
590
  • KE
    Kameko Edgecombe
    Jun 14, 2026
    1.0
    Went it just before the dinner rush. POS crashed just as we got in line so they said we could wait or do an online order. Placed the online order. Waited 20 mins for that. Split the order between our group based on the labels only to discover when we all got home that we had the wrong bowls/burritos. 3/4 of the extra tortillas were missing too. Tried to use the AI support tool and it kept closing the ticket without doing anything. Tried calling the restaurant 5 times. No one ever answered. I love chipotle but this location is run terribly. Lady who got her bowl before me had a bug in hers. They remade it but didn't offer any thing for free or a partial refund.
  • BJ
    Brontë Johnson
    Jun 13, 2026
    5.0
    BIG shoutout to Melissa, the GM! So nice, kind, and kept a level head when the machines were down. Melissa is running a tight ship! Miguel and Von were great too. They were speedy, kind, AND I didn't have that uncomfortable convo when you ask for a little more rice and they look at you crazy lol. (It’s happened before at other locations, iykyk). Will be back! Thank you guys.✨
  • KV
    Kevin Vasquez
    Jun 10, 2026
    1.0
    Horrible service. Pickup time was at 12:30, mobile order said it was completed at 12:30 yet I had to wait over 30 minutes to recieve my order. The lady working the mobile order swas clearly over worked and manager should have allocated employees to help her considering there wasn't much of a line any more. 30 minutes wait is ridiculous. People with later pick up times were getting their food before me
  • MT
    Megan Turner
    Jun 4, 2026
    1.0
    I don’t know who the manager is of this place but you need to take another look at who is managing your chipotle. I got my food, paid and everything was fine. They then came and told me that my card only took half the payment, okay no biggie so o paid for the remaining amount. I later realized I needed to get a receipt, pulled up the time I f the transactions and the manager stated that “she couldn’t pull them up”. I stated that I literally paid 30-45 minutes ago, I don’t understand. She stated she still could not see them. I came back the next day to see if we I could retrieve the receipt and the staff told me “sorry she’s unavailable. You’ll have to come back Monday”. Okay well that is not an option. So now I will have to use my own money to pay back my job just because the manager wouldn’t take the time to find my receipt.
  • RG
    Rebecca Goldman
    Jun 2, 2026
    5.0
    So a while back I went to this chipotle and I felt like it was under poor management prior. Since returning they’ve really turned things around, especially one of the managers who was in the to-go area helping out while I came in to pick up my food. She’s always super friendly, attentive to the customers and I was even waiting a little bit longer since it was busy during lunch and she asked if I wanted a drink or anything. Kindness really goes a long way and I always see how much of a hard worker she is so I wanted to give her a special shout out! It doesn’t go unnoticed.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill South End offer?

Chipotle South End offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill South End?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified June 21, 2026Yext Knowledge Graph
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