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Chick-fil-A

4.2
(594 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Charlotte Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
9355 Sullivan Vale Ln, Charlotte, NC
28215, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 9355 Sullivan Vale Ln in Charlotte, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.2
594 reviews
5 stars
395
4 stars
65
3 stars
39
2 stars
28
1 star
67
  • BL
    Brandon Lowe
    Oct 7, 2026
    1.0
    The absolute worst experience I’ve ever had at any Chick Fil A. Paid for delivery, and left a tip in advance for the driver. I didn’t receive my full order. The driver did not answer his phone nor his texts. The store did not answer their phone either. I left a voicemail and waited for a call back. I never received a call back. The staff here needs to be re-trained and needs to learn the Chick Fil A standards for customer service. I would NEVER have left a tip, or paid for the delivery fee if I knew that this was such an unorganized and unprofessional location. Word to the wise: do not order from this location. I would like to hear back from someone about resolving this absolutely horrible experience.
  • EB
    Erykah B
    Sep 30, 2026
    5.0
    I have to give a very special shout-out to Xavier! I stop at this Chick-fil-A early in the morning on my way to work, usually shortly after they open at 6:00 a.m., and Xavier is always there welcoming me with the most beautiful smile. No matter how early it is, he is consistently kind, cheerful, and genuinely happy to see you. There is something special about being greeted with that kind of positive energy first thing in the morning. His smile and personality honestly brighten my morning and help me start my workday on a happier note. Chick-fil-A employees are known for amazing customer service, but Xavier truly goes above and beyond. He is extraordinary, and I hope management knows what a wonderful person they have representing their restaurant. We need more people like Xavier in this world! Thank you, Xavier, for always making my mornings a little brighter. You are appreciated more than you know! ⭐⭐⭐⭐⭐
  • MW
    MeMe W
    Sep 29, 2026
    1.0
    DO NOT get a salad from here. Husband and wife got explosive diarrhea. Bought the salads this past Saturday, had been sick with diarrhea since Sunday and today is Tuesday, they're still sick. Called customer service to report it, she told me they would have to call themselves and then ask if there's anything else she can help me with. You know when they say that, they about to hang up. I said so in the meantime while they're sick and you waiting for them to call you, you're not going to ask which location so you can make them aware to throw away the lettuce and nobody else has to get sick. Let me tell y'all something, these people do not care about us, they just want to make money. You all better start fixing your own food.
  • BR
    Britain Russell
    Sep 16, 2026
    5.0
    One of the best Chick-fil-A locations I have ever visited. The staff was amazing; they really made me feel valued. The food was as fresh and hot as I thought it would be, and the overall atmosphere of the store was clean and professional.
  • SD
    Stephenie Daniels
    Sep 15, 2026
    5.0
    Love some of the staff...now some staff ehhh now , the morning crew , perfect , some of the night group , perfect , but the newer ones that are there no good

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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