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Chick-fil-A

3.9
(2,281 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Charlotte Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutNot available
  • Curbside pickupNot available

Location

Chick-fil-A
5501 Birmingham Parkway, Charlotte, NC
28208, United States

Hours

Monday5:00 AM - 10:30 PM
Tuesday5:00 AM - 10:30 PM
Wednesday5:00 AM - 10:30 PM
Thursday5:00 AM - 10:30 PM
Friday5:00 AM - 10:30 PM
Saturday5:00 AM - 10:30 PM
SundayClosed
9/7/20265:00 AM - 10:30 PM
11/26/20265:00 AM - 10:30 PM
11/27/20265:00 AM - 10:30 PM
12/24/20265:00 AM - 10:30 PM
12/25/20265:00 AM - 10:30 PM
12/31/20265:00 AM - 10:30 PM
1/1/20275:00 AM - 10:30 PM

Menu

1 menu · 75 items

Explore offerings from Chick-fil-A on 5501 Birmingham Parkway in Charlotte, with popular breakfast, meals, entrées, and sides available at this location.

Chick-fil-A Menu

75 items

Reviews

3.9
2,281 reviews
5 stars
1,228
4 stars
415
3 stars
198
2 stars
149
1 star
291
  • HT
    Heath Thornton
    6 days ago
    1.0
    Worst chick-fil-a sandwich I have ever had. Got the grilled chicken sandwich. Lettuce was wilted and brown; tomato was almost all mush and translucent; it all tastes 2days old. Even after taking veggies off the sandwich tasted old and chicken was really dry. Bun was slightly stale. Never had this experience at Chick-fil-a before. Will never go there again.
  • MS
    Michael Stockman
    Jun 26, 2026
    1.0
    The worst chick fila I have been too. I know airport locations are always to go for chick fila. But this one had to be the worst one they have. Horrible staff even worse food. Just avoid it. Even if you really want chicken fila pass in this location.
  • TM
    Trisco McFarland
    Jun 24, 2026
    5.0
    Its chicken Fill it. Its awesome like most Chicken Fill its. Crazy part I eat here often and I am a Vegetarian. They just have the best fries in 4 states. The Kale Crunch is 'nanners. The Mac and cheese smacks. So I am in there... indulging all the Vegetarian options.... definitely not many.
  • JA
    Jamie Agnew
    Jun 15, 2026
    2.0
    You cannot use your app and they do not make any accommodations to orders. Everything is pre made and they were out of several side items. The pre made is fine if you don’t have a food allergy or sensitivity. They should state that before getting in their long line. Spent the majority of our lay over in line to be told this was frustrating. And this location doesn’t believe in customer service. No one was happy to be working there, few employees on registers.
  • BC
    Bayou Chic
    Jun 6, 2026
    5.0
    Well hey there, foodies! If there is one thing you can absolutely bank on in this crazy world, it’s that Chick-fil-A is going to understand the assignment every single time. I found myself at a location out in Charlotte, North Carolina, and let me tell you—the consistency is purely on point. It does not matter what state line you just crossed, they deliver that signature perfection. ​For this visit, I went with a little mix of comfort and green: the rich, creamy mac and cheese, the zesty kale crunch side, and an 8-count of those legendary golden nuggets. Every single bite was a total hit. The mac and cheese was perfectly cheesy with that lovely baked crust, the kale was fresh and bright, and the nuggets were hot, juicy, and seasoned to absolute perfection. ​It really doesn’t matter if you are standing on the West Coast, checking in on the East Coast, or down here holding it over in the Dirty South—Chick-fil-A simply refuses to disappoint. Combine that flawless food with their famous, top-tier polite service, and you've got a winning recipe. Five stars all day long!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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