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Chick-fil-A

3.7
(284 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Charlotte Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the Honey Pepper Pimento Sandwich or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
8428 University Blvd, Charlotte, NC
28213, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 75 items

Explore offerings from Chick-fil-A on 8428 University Blvd in Charlotte, with popular breakfast, meals, entrées, and sides available at this location.

Chick-fil-A Menu

75 items

Reviews

3.7
284 reviews
5 stars
152
4 stars
29
3 stars
21
2 stars
19
1 star
63
  • BB
    Bee
    Jun 18, 2026
    5.0
    Really sweet ladies in the drive thru this morning. Made sure to switch my cup with a hole for a new one and brought me napkins/wipes for my car.
  • JP
    Juan Perez
    Jun 14, 2026
    5.0
    One of the best fast food places.
  • BV
    Brooke Vasquez
    Jun 13, 2026
    1.0
    Very disappointed with my experience at the Chick-fil-A Collegetown location. I placed a mobile order for a gallon of lemonade and four frosted coffees approximately 20 minutes before leaving my house. When I arrived, I expected my order to be ready, especially since that’s the purpose of using mobile ordering. Instead, I was approached by an employee named Jordan, who addressed me as “sir” despite my order clearly being under the name Elizabeth. I found that rude and unprofessional. I was then instructed to pull into Spot 1 because my order wasn’t ready. While waiting, I watched at least 11 other vehicles receive their orders before mine was brought out. I ended up sitting in the parking spot for about 6½ minutes waiting for a mobile order that should have already been prepared. It’s frustrating to place an order well in advance, arrive expecting a quick pickup, and then wait even longer in nearly 100-degree weather while other customers are served first. If mobile orders aren’t going to be prioritized or ready when customers arrive, it defeats the purpose of using the service. Chick-fil-A is usually known for excellent customer service and efficiency, but this experience fell far below those standards. Management needs to do better with order preparation, customer communication, and employee attentiveness.
  • SW
    Stephanie Watson
    Jun 3, 2026
    5.0
    This past week, the family came out to the city to see how our girls’ college year was going and what the vibe was around town! Well, let’s just say that making the trip to this Chick-Fil-A location was well worth that roadtrip! Right off the bat, me and my hubby were gracefully welcomed in and greeted by workers Teresa and Temesgen. Even from in front of the counter, we could see how the workers truly enjoyed their work and how easy it was for leaders to communicate amongst one another. I, myself worked at a chick-fil-A years back and funnily i would yearn for the atmosphere we felt at this franchise!The food-taking process and service was so quick and the entire building was so clean! Our milkshakes tasted great and the new Jalapeño Ranch Club had us feeling full quickly! The workers stated earlier took the time out of their days to ensure our experience was going well and gave us as many refills as needed! The only downside of our visit was that our fries were cold, but that wasnt too serious. Safe to say the Watson’s will visit this location time and time again!
  • AH
    Avery Hawkins
    May 19, 2026
    5.0
    Janna was great this morning! She took the time to make me feel seen and heard while I waited for my meals this morning. We briefly spoke on both the importance, and the benefits of having good communication; after she inquired about my morning. She plans on speaking with her team and including a weekly meeting so that everyone can sync up and create a safe place where people can feel seen, and heard just like she did with me this morning. This is what it takes to be a leader, and she definitely possesses the attributes for what it takes to be a leader.. so much so I recognized them in our short conversation: It must be stated the food SLAPPED as always! But the important thing is you guys have a solid human being running your training program, Thanks Janna and chic fil a team KEEP IT UP 🫡

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified July 05, 2026Yext Knowledge Graph
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