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CAVA

4.6
(944 reviews)

Business Details

9848 Rea Road, Charlotte, NC
28277, United States
(828) 543-0707
http://cava.com/

About

Mediterranean RestaurantCAVA
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable

Location

CAVA
9848 Rea Road, Charlotte, NC
28277, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM
12/24/202610:30 AM - 10:00 PM
12/25/202610:30 AM - 10:00 PM

Reviews

4.6
944 reviews
5 stars
792
4 stars
46
3 stars
19
2 stars
25
1 star
62
  • MB
    Melody Bistok
    5 days ago
    5.0
    always clean, always delicious, always the nicest employees — love this location!
  • JJ
    Juliana
    May 9, 2026
    3.0
    I've been to this location several times before and got very good service and food. Something was off today. The person who waited on me wasn't pleasant at all. Most of the food containers were empty. Had to wait a few minutes for rice. There was a lot of empty pans piled up, and the store wasn't as clean. Although, there was one employee who I remembered from previous visits. She was doing a LOT while the two guys were doing much of nothing. Although she seemed frustrated/ aggravated by the little help she was getting, she smiled and thank us! Even though the service started crappy, it ended well.
  • FF
    Finewine
    Apr 24, 2026
    5.0
    I came here, and completely enjoyed my experience with Zainah. She was sweet, professional and courteous. She offered food options that were suitable to my liking, sweet but savory. I will definitely be visiting this Cava location when im in town. Thank you Cava and Zaniah!!!!
  • RR
    Ram
    Apr 18, 2026
    5.0
    Every experience that I go to this location in Blakeney has always been great. The manager and the staff are very nice and work their butts off especially since this is a busy location. The food is fresh and tastes very good! This is why I am a repeat customer at this location.
  • AB
    Anaya Broadaway
    Apr 9, 2026
    1.0
    I placed a mobile pickup order and when I got back to work, I noticed a short hair sitting on top of a pickle in my bowl. When I lifted the pickle, there was another hair underneath it. It was clearly not mine, and honestly just disgusting. I called the store and was told they could remake the bowl, but if I wanted a refund I would have to go through online support since it was a mobile order. That’s already inconvenient, but the bigger issue was how unpleasant and unprofessional the staff sounded on the phone. The person who answered just said “hello” with no proper greeting, and then someone claiming to be the manager got on the phone and said “hello, this is the manager” without even introducing herself. It didn’t feel professional at all. Because I had a short lunch break, I had to drive all the way back for the remake. When I arrived, I still had to wait several minutes for the bowl to be made, which added even more inconvenience. I also asked for help submitting a request through the mobile app, and the employee said she didn’t know and just guessed where I might need to go. That level of uncertainty and lack of assistance was frustrating. What makes this more disappointing is that I visit this location often. Recently, there have been multiple issues: one visit they were out of chicken just 30 minutes after opening, another time they had no pita, and another visit they were out of garlic sauce. Now this experience with hair in my food and poor customer service makes it hard to want to return. Overall, this was a very unpleasant experience — from food quality to professionalism to repeated inventory issues. I hope this location improves its standards.

Frequently Asked Questions About CAVA

What type of cuisine does CAVA serve?

CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.

Where is CAVA located?

CAVA is located at 9848 Rea Road, Ste. G, Charlotte, NC 28277, USA.

Brand Certified Facts from CAVA

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Certified May 17, 2026Yext Knowledge Graph
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