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Bojangles

3.2
(1,410 reviews)

Business Details

(704) 541-0396

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
8720 Pineville-Matthews, Charlotte, NC
28226, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 10:00 PM

Menu

1 menu · 95 items

Explore offerings from Bojangles on 8720 Pineville-Matthews in Charlotte, with popular limited time, bo® favorites, all day breakfast meals, and sandwiches available at this location.

Menu

95 items

Reviews

3.2
1,410 reviews
5 stars
466
4 stars
245
3 stars
164
2 stars
136
1 star
399
  • SS
    Steve Shin
    1 day ago
    1.0
    It took forever to get my biscuits and gravy and when I got home I found there was a TEASPOON of gravy on the biscuits. It’s obvious Bojangles has gone downhill. They don’t CARE about their customers, every time I visit the employees are DISINTERESTED. And you expect my business?!? AVOID THIS LOCATION!!!
  • NW
    Nicole Walden
    2 days ago
    5.0
    Super great staff at the window!
  • AT
    Alexus Torres
    Jun 27, 2026
    1.0
    This was one of the worst customer service experiences I’ve had in a long time. I placed my order, paid for my food, and was told to pull around. I had no problem waiting, but because I had never been to this location before, I asked where exactly they wanted me to go. Instead of giving clear directions, the employee just told me to “go around,” so I did exactly that and circled back through the drive-thru. When I got back to the window, the manager on duty with the black-and-white hair had a nasty attitude immediately. She told me my order takes five minutes, which I understood, but that was not the issue. The issue was that I asked for clarification, was given unclear instructions, and then was treated like I was stupid for following what I was told. The male employee’s tone was rude, dismissive, and completely unprofessional. Instead of apologizing for the confusion or simply explaining where I should have waited, he chose to catch an attitude and talk down to me. How is that acceptable from an employee? Miscommunication happens, but disrespecting a paying customer because your team gave unclear directions is unacceptable. This location clearly needs better training on communication, professionalism, and basic customer service.
  • AG
    Adrienne Geffen
    Jun 24, 2026
    1.0
    If I could give 0 i would I spent 11 61 on kisk and said I owed 7 cents went to cancel it it showed 9 84 short on atm card they need better system . Defiantly not coming back here ever not recommeded
  • ZR
    Zhane Roberts
    May 22, 2026
    5.0
    I had such a great experience at Bojangles thanks to the manager Steven and drive-thru team member Anant! They were both incredibly friendly, professional, and made me feel genuinely welcomed. The service was fast, my order was correct, and their positive attitudes truly stood out. It’s rare to come across customer service this great nowadays, and they absolutely deserve recognition for how hard they work. Thank you both for making my visit such a pleasant experience — I’ll definitely be back!

Frequently Asked Questions About Bojangles

What type of cuisine does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are Bojangles' dine-in hours?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Bojangles

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Certified July 05, 2026Yext Knowledge Graph
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