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Bojangles

3.2
(1,435 reviews)

Business Details

(704) 541-0396

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
8720 Pineville-Matthews, Charlotte, NC
28226, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 10:00 PM

Menu

1 menu · 94 items

Explore offerings from Bojangles on 8720 Pineville-Matthews in Charlotte, with popular limited time, bo® favorites, all day breakfast meals, and sandwiches available at this location.

Menu

94 items

Reviews

3.2
1,435 reviews
5 stars
474
4 stars
247
3 stars
166
2 stars
137
1 star
411
  • TD
    The Descendent
    Sep 27, 2026
    5.0
    Yoooo my guy soda is great...keep it up my guy🫡
  • HC
    Hunter C.
    Sep 25, 2026
    1.0
    Received a Cajun Filet Biscuit with raw, undercooked chicken on 8/8, which is a serious food-safety and health concern. I submitted two complaints to corporate and specifically requested a response, but never heard back. Serving raw chicken is unacceptable, and the lack of follow-up made the situation even more disappointing. Bojangles has lost a loyal customer, and I will not be returning.
  • BB
    Balmung
    Sep 16, 2026
    1.0
    Waited 20 minutes after being told to pull around just to walk in and have to tell them my entire order again.
  • AW
    andre williams
    Aug 20, 2026
    1.0
    Was the only one in line was ask to pull in a parking spot for my order. The girl taking my order came out with a bag got in her car that was parked next to mine and drove off. I proceeded inside ask another girl about the order which she had idea. Needless to say I'll never be going back there.
  • JJ
    Joe james
    Aug 9, 2026
    1.0
    ⭐☆☆☆☆ (1 Star) I had an extremely disappointing experience at this Bojangles location. What should have been a quick and simple order turned into a frustrating waste of time. To start, my order was made incorrectly. I ordered a sweet tea and was given two unsweet teas instead. While mistakes happen, what made the situation worse was how it was handled afterward. Instead of resolving the issue quickly, I was told to wait at the front. My group ended up standing there for about ten minutes just to get a drink corrected. The biggest problem wasn’t even the mistake itself—it was the customer service. The employees I interacted with came across as rude and uninterested in helping. There was no apology for the incorrect order, no sense of urgency to fix the issue, and no effort to make the situation right. It felt like customers were an inconvenience rather than the reason the restaurant exists. When people choose a fast-food restaurant, they expect three basic things: correct orders, reasonable wait times, and respectful service. Unfortunately, this location failed in all three areas during my visit. Receiving the wrong drinks was frustrating, waiting an additional ten minutes to correct a simple mistake was even more frustrating, and being treated poorly by the staff made the entire experience memorable for all the wrong reasons. I’ve visited plenty of restaurants where mistakes happen, but good customer service usually makes up for them. In this case, the lack of professionalism and courtesy turned a minor issue into a negative experience from start to finish. Management should seriously evaluate how customer concerns are handled and provide additional training on customer service. A simple apology, a positive attitude, and a quick correction would have completely changed my impression of this visit. Based on this experience, I cannot recommend this location. I left disappointed, annoyed, and feeling like my time wasn’t valued. There are too many other places that get orders right and treat customers with respect for me to want to return anytime soon.

Frequently Asked Questions About Bojangles

What type of cuisine does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are Bojangles' dine-in hours?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Bojangles

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Certified October 04, 2026Yext Knowledge Graph
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