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Bojangles

3.2
(1,428 reviews)

Business Details

(704) 541-0396

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
8720 Pineville-Matthews, Charlotte, NC
28226, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 12:00 AM
Saturday5:00 AM - 12:00 AM
Sunday6:00 AM - 10:00 PM

Menu

1 menu · 94 items

Explore offerings from Bojangles on 8720 Pineville-Matthews in Charlotte, with popular limited time, digital exclusives, bo® favorites, and all day breakfast meals available at this location.

Menu

94 items

Reviews

3.2
1,428 reviews
5 stars
472
4 stars
246
3 stars
166
2 stars
137
1 star
407
  • AW
    andre williams
    2 days ago
    1.0
    Was the only one in line was ask to pull in a parking spot for my order. The girl taking my order came out with a bag got in her car that was parked next to mine and drove off. I proceeded inside ask another girl about the order which she had idea. Needless to say I'll never be going back there.
  • WT
    Wayne Tilley
    Aug 12, 2026
    5.0
    I came here for the $5 after 5pm meal on Boss time. I get my meal its hot, its fresh 4 bites in a bojangle seasoned hair on it friedddd up. I go back in immediately and I wasnt rude. They fixed me a fresh meal
  • KL
    Kimberly Little
    Aug 10, 2026
    1.0
    It's not acceptable how slow this bojangles employees move, if you don't wanna work, GO HOME... I waited almost 30 min for a 2 piece meal until I got fed up and requested my money back
  • JJ
    Joe james
    Aug 9, 2026
    1.0
    ⭐☆☆☆☆ (1 Star) I had an extremely disappointing experience at this Bojangles location. What should have been a quick and simple order turned into a frustrating waste of time. To start, my order was made incorrectly. I ordered a sweet tea and was given two unsweet teas instead. While mistakes happen, what made the situation worse was how it was handled afterward. Instead of resolving the issue quickly, I was told to wait at the front. My group ended up standing there for about ten minutes just to get a drink corrected. The biggest problem wasn’t even the mistake itself—it was the customer service. The employees I interacted with came across as rude and uninterested in helping. There was no apology for the incorrect order, no sense of urgency to fix the issue, and no effort to make the situation right. It felt like customers were an inconvenience rather than the reason the restaurant exists. When people choose a fast-food restaurant, they expect three basic things: correct orders, reasonable wait times, and respectful service. Unfortunately, this location failed in all three areas during my visit. Receiving the wrong drinks was frustrating, waiting an additional ten minutes to correct a simple mistake was even more frustrating, and being treated poorly by the staff made the entire experience memorable for all the wrong reasons. I’ve visited plenty of restaurants where mistakes happen, but good customer service usually makes up for them. In this case, the lack of professionalism and courtesy turned a minor issue into a negative experience from start to finish. Management should seriously evaluate how customer concerns are handled and provide additional training on customer service. A simple apology, a positive attitude, and a quick correction would have completely changed my impression of this visit. Based on this experience, I cannot recommend this location. I left disappointed, annoyed, and feeling like my time wasn’t valued. There are too many other places that get orders right and treat customers with respect for me to want to return anytime soon.
  • TH
    Tiffany Harbison
    Aug 6, 2026
    5.0
    This morning I stopped by for a steak, egg, and cheese biscuit combo, and I had a great experience. The employee who helped me was so kind, enthusiastic, and respectful—she truly made my day with her positive attitude. The food was fresh, hot, and delicious, and everything was prepared perfectly. Excellent customer service and a great breakfast. I’ll definitely be back

Frequently Asked Questions About Bojangles

What type of cuisine does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are Bojangles' dine-in hours?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Bojangles

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Certified August 16, 2026Yext Knowledge Graph
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