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Bojangles

3.3
(507 reviews)

Business Details

4435 Randolph Rd, Charlotte, NC
28211, United States
(704) 366-1018

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4435 Randolph Rd, Charlotte, NC
28211, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 10:00 PM

Menu

2 menus · 160 items

Explore offerings from Bojangles on 4435 Randolph Rd in Charlotte, with popular limited time, bo® favorites, all day breakfast meals, and sandwiches available at this location.

Menu

94 items

Menu

66 items

Reviews

3.3
507 reviews
5 stars
187
4 stars
91
3 stars
54
2 stars
37
1 star
138
  • LK
    Lesia Knowles
    1 day ago
    1.0
    Judging by consistent 1 star reviews I don’t see why this place isn’t shut down . The night shift to be exact are all outrageous. Both females who portray as managers . Are far beyond having customer service skills. Or any management skills. If you don’t want to work SIMPLY GO HOME!! It’s nothing but kids standing around not wanting to work but be a disgrace unto others . I strongly advise corporate to do a pop up visit ordering through drive thru!
  • SG
    Santos Greg
    2 days ago
    2.0
    Before the remodel, this Bojangles was efficient; now the service is terrible. I once ordered a family meal and they didn't include the sweet tea, and on another occasion, I ordered a family meal and the chicken wasn't ready—I had to wait 25 minutes. That’s unbelievable; their menu is based on chicken, so they should always have it ready. This location is really bad!
  • ZD
    Zeonka Davenport
    3 days ago
    1.0
    Came at 9:20 everyone was outside smoking order the 8 piece family meal they told me they only had 6 piece and the could not replace it with nonething them would not servee and my son who is non verbal and continued to have sarcasm with the passenger in my car instead of letting me pay for the two-piece meals it was very unprofessional I am very disappointed I never had this problem ever at that store the two young ladies playing that they are the managers the ones that were arguing with the passenger in my car and decided not to serve me the driver who was handing them my payment my son who is nonverbal was having a meltdown because that's what he was wanting at that time they would not serve us I went to another Bojangles and they was missing pieces of chicken as well but they replaced it with what they had I worked at Bojangles and that is not how they conduct business I need to know who I need to speak with about this
  • BJ
    Brittany Jones
    3 days ago
    1.0
    If I could give this place 0 starts I would I have been to this location numerous times during night shift and I have had my full of the night shift Jacqueline is by far the WORST . Her attitude and customer service skills are terrible . The shift is ran my teenagers that need supervision from MATURE ADULTS! I will be escalating this matter to the DM
  • AA
    Allie
    Oct 2, 2026
    1.0
    Bizarre first time experience at bojangles. We showed up and all of the staff were outside huddled around tables. They threw their hands up as we pulled around as if we were inconveniencing them. Our order was then taken by an AI bot. When we pulled around we were told they could only make us bone in chicken (the girl who addresses us at the window was nice) and if we wanted to wait 25 minutes for our chicken. We took a moment to discuss what we wanted to do. The entire interaction, there was a small girl behind the window mocking us when we were just trying to understand how much of our order we would have to wait for or not get at all. The smaller girl then came to the computer huffing and puffing taking off the chicken they couldn’t make to then add in chicken tenders. The whole interaction was bizarre and uncomfortable. The girl then suggested we cancel our order so we complied. As we drove away we could hear them cheering that we cancelled our order. It honestly seemed like the crew didn’t wanted to work. The whole interaction was just weird and disappointing. It is what it is but fair warning regarding the coswold nc location!

Frequently Asked Questions About Bojangles

What are the dine-in hours for Bojangles at 4435 Randolph Rd, Charlotte?

The dine-in hours are Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.

Does this Bojangles location offer drive-through service and what are the hours?

Yes, the drive-through is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.

Brand Certified Facts from Bojangles

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Certified October 11, 2026Yext Knowledge Graph
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