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Bojangles

2.6
(823 reviews)

Business Details

(704) 875-2416

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
5825 Highland Shoppes Drive, Charlotte, NC
28269, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 10:00 PM

Menu

1 menu · 96 items

Explore offerings from Bojangles on 5825 Highland Shoppes Drive in Charlotte, with popular limited time, bo® favorites, all day breakfast meals, and sandwiches available at this location.

Menu

96 items

Reviews

2.6
823 reviews
5 stars
192
4 stars
105
3 stars
75
2 stars
71
1 star
380
  • EM
    Edilmar Márquez
    6 days ago
    1.0
    Mal servicio y te atienden súper lento, la comida fría, no te dan vasos y cuando está tu pedido lo dejan ahí y no te dicen si es tuyo o no
  • KC
    Kat Cloward
    Oct 5, 2026
    1.0
    Every time I mobile order I end up waiting 30 MINUTES for my food. Does every Bojangles forget Mobil ordering exists? No one behind counter asked what I needed. Some of my food sat there behind the counter getting cold. I ordered 20 minutes in advance to give them time to make the order, which was confirmed ready on my app on time. Then I got here annd it wasn’t ready and ended up here for 30 minutes. I’m tired of employees just saying food is ready to have better drive times when they aren’t.
  • TB
    Travis Brown
    Sep 27, 2026
    1.0
    I usually don’t leave reviews, but this restaurant location has consistently had horrible customer service. I went last night, only because I had guests from out of town who wanted Bojangles. We had a huge order, and the girl at the drive thru was incredibly nice. I actually thought maybe this location turned it around.. Because we had a large order she asked us to park and some one would bring the food to us. After 30 minutes, my wife went in the restaurant to check on our food and it’s sitting on the counter! She told the person at the register that she thought someone would bring it out to us… the response she got was, “ I told one of the workers to do it and they didn’t.” No apology. We get all that food home, only to find some of the sides were left out. 🙄 I already loath that Bojangles because of their customer service, but the next time I have guests that want to eat there, we will drive to another location.
  • RL
    Rhonessia Johnson, LMFT
    Sep 23, 2026
    1.0
    Unwelcoming staff. No greetings. Took forever to answer the speaker. No “hello, please give me a moment” then Burnt sausage that is much smaller than the biscuit. Just train your employees in food quality and basic customer service skills. Managers provided refund.
  • TE
    T Edwards
    Sep 23, 2026
    1.0
    WE NEED TO STOP SPENDING MONEY THERE. Service is below subpar and Food is horrible! Just got two BLTs and the bacon was black and the bun was literally a crouton! Called the manager and she didn’t even mumble an apology!

Brand Certified Facts from Bojangles

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Certified October 11, 2026Yext Knowledge Graph
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