Location.com logo
Brand Certified

Baskin-Robbins - Closed

2.9
(73 reviews)

Business Details

5029 Beatties Ford Rd, Charlotte, NC
28216, United States
(704) 940-0521

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 5029 Beatties Ford Rd, Charlotte, NC — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins - Closed
5029 Beatties Ford Rd, Charlotte, NC
28216, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Menu

1 menu · 190 items

Explore offerings from Baskin-Robbins - Closed on 5029 Beatties Ford Rd in Charlotte, with popular flavors, scoops, cappy™, and refreshing beverages available at this location.

Baskin-Robbins Menu

190 items

Reviews

2.9
73 reviews
5 stars
27
4 stars
6
3 stars
6
2 stars
1
1 star
33
  • MM
    Mc Muffins
    Jul 23, 2026
    1.0
    They only had 1 worker and he was not listen and he was ignoring us
  • MD
    Mary Dula
    Jul 18, 2026
    1.0
    I was disappointed with my experience at Baskin-Robbins. I stopped in to order a sundae, but the customer service was subpar. The employee who assisted me was rude and had an unpleasant attitude, which made the visit very unwelcoming. Good customer service is just as important as the quality of the food, and unfortunately, this experience did not meet my expectations. Because of this, I will not be returning.
  • RP
    Richard Price
    Jun 7, 2026
    1.0
    Got here at 615 6/7/26. We did an online order. When we got there the door was locked and they said drive through only. Ok. Pulled up to the drive through and they told me they were out of everything and asked if I could cancel my online order. What the hell? Who owns this crap?
  • SA
    Shunda Alston
    Jun 6, 2026
    1.0
    I recently visited Dunkin’ to inquire about ordering a custom ice cream cake and was disappointed with the customer service I received. Cathy, the manager, informed me that there was no way to customize a cake at this time or in the foreseeable future. However, there was a sign displayed on the freezer advertising custom cakes, which made the response confusing. When I asked who makes the cakes and when they might be available, Cathy stated that she didn’t know. While I understand that policies and availability can change, I expected a more helpful and customer-friendly response. There was no effort to offer alternatives, gather additional information, or apologize for the inconvenience. My experience left me feeling dismissed rather than valued as a customer. I hope management will address the inconsistency in advertising and encourage staff to provide more courteous and helpful customer service.
  • DD
    Donnia Davis
    Apr 14, 2026
    3.0
    Customer Service improvements are needed as well as service wait times. Overall the products are good..

Frequently Asked Questions About Baskin-Robbins - Closed

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins - Closed

This information is certified by Baskin-Robbins - Closed and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: