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Brand Certified

Arby's

3.6
(535 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • LunchAvailable

Location

Arby's
8640 Rachel Freeman Way, Charlotte, NC
28278, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Reviews

3.6
535 reviews
5 stars
215
4 stars
123
3 stars
62
2 stars
44
1 star
91
  • ST
    Samantha T
    Jul 29, 2026
    2.0
    There was a bone in my buffalo chicken sandwich
  • AE
    Andrea Escudero
    Jun 19, 2026
    2.0
    Please consider this is a bring-your own condiments Arby’s. The woman who took the order was nice and efficient, the one who delivered the order not so much. When asked for any mustard, the lady did not say a word but only shook her head. I do feel for the general manager Terry since that bell won’t ring anytime soon. No mustard, no horsey sauce.
  • JF
    Jason Feurtado
    May 18, 2026
    1.0
    Didn’t even get any food!!! Pulled up to the empty drive through waited for 6 mins and no one said anything. Even when I was saying hello and said my order twice. Pulled up to the window and beeped my horn no response from the guy right by the window Said hello he gave the finger to wait and continued talking to his coworker and looked at his phone So I waited 3 mins and drove off. I would understand if it was busy but it wasn’t at all. I was the only person. This was just rude, cause he could have at least spoke and said something. But it hard to get decent service anywhere but especially here.
  • CU
    Caleb Upton
    May 10, 2026
    1.0
    I ordered a Qtr pound bbq brisket sandwich and this is what I received. 5.10.26 6:30pm This is unacceptable. They always have a little crew and theyre all very young they simply do the bare minimum to scrape by the floors are dirty and I will not be back to this location.
  • TT
    Truth
    Apr 19, 2026
    1.0
    Just went through the drive through, I get to the speaker and all I wanted was a large curly fry and a large root beer. The little girl taking orders is rude as hell. First she’s like can I take your order, then I tell her what I want, then she’s goes oh can you repeat that, then I tell her it again then she goes “we don’t have root beer” I said do you mean your out of root beer? So then I was like do you have Dr Pepper. Then she goes “ya” with a snobby attitude. She needs better customer service skills. I’m sick of dealing with rude as customer service workers. Do better and retrain your staff to act proper to customer that doesn’t include snotty attitudes. I won’t be back to the location!

Brand Certified Facts from Arby's

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Certified August 16, 2026Yext Knowledge Graph
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