This profile is uncertified and using publicly sourced data
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Business Details
About
RestaurantSalad Shop
Welcome to Roots! Welcome to Roots! We serve delicious and satisfying grain bowls and salads with natural ingredients. Pick one of our chef-designed signature bowls, OR create your own bowl. You pick your combination of bases, ingredients, house-made dressings, and top it off with a grilled item -- like chipotle marinated chicken or even BBQ Tofu! See you soon!
Use our App to order ahead and pick up your perfect creation, or order delivery through Uber Eats, DoorDash, or Grubhub!
Location
Roots Natural Kitchen
133 W Franklin St Suite A-115, Chapel Hill, NC
27516, United States
Hours
Monday10:30 AM - 9:00 PM
Tuesday10:30 AM - 9:00 PM
Wednesday10:30 AM - 9:00 PM
Thursday10:30 AM - 9:00 PM
Friday10:30 AM - 9:00 PM
Saturday11:00 AM - 7:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.