Dunkin'

Reviews

• MS

  Matt Strain

  May 4, 2026
  1.0
  I stood in line for 15 minutes while an employee served a single customer with a coffee and a donut. Eventually, I left because I had somewhere to be and no one has 20+ minutes to wait to buy donuts at a glorified gas station.
• PE

  Peter Enchelmayer

  Mar 28, 2026
  5.0
  -350 assorted Munchkins, take out order for our “pre-K donuts and dads day,” aka bring your dads to Mass and breakfast morning at our local parish school. -Manager, Danielle, and her crew know what to do to serve with friendly accuracy, service and a smile. I don’t know much about donuts, nor little kids’ likes and dislikes, but at my request their suggestions filled the bill. And our crowd devoured ‘em all. -Happy! -See you same time next year. Thank you. - - Captain Pete
• AC

  Ashlyn Carroll

  Mar 23, 2026
  1.0
  Food and drinks are fine, if you ever get them. I've been to this location on multiple occasions and each time it has been a 20+ min wait. There is only ever one employee working through a steady stream of customers. You'll save time by going out of your way to anger location.
• JJ

  Jennifer Johnson

  Mar 19, 2026
  4.0
  Got an old fashioned donut but it was a little hard.
• VP

  Virginia Parrish

  Feb 9, 2026
  1.0
  Worst service I’ve experienced anywhere ever. Ordered in the kiosk as there were no employees taking orders. When I got my food after a relatively long wait (in fairness it was Monday morning so they were busy), it was missing the hashbrowns. I told this to the person that handed me the bag and she just says you didn’t order hashbrowns and walks away. So I continue to stand there and when she brings more food, she asks me what I’m waiting on. I was also missing a doughnut at that point so I tell her the donut and the hashbrowns. She said I’m not giving you hashbrowns, you didn’t order them. I said I ordered the $5 combo meal. So she goes in print receipt. I absolutely pushed the five dollar combo and added it but for whatever reason she is correct per the receipt, it rang up the wrap and the coffee separately. At this point, I’m beyond frustrated, so I asked her just to refund the whole order and keep it. She replied I would have to do it in the app since I orders on the kiosk. OK how do I do that? Thankfully the young man filling coffee orders calmly said you need to call customer service and they can help you. Cool, no problem. However, Dunkin customer service wanted to give me points and would not refund my money. Sorry but I don’t want points in lieu of my $10. So now I’m trying to reach the local customer service number, which is on the receipt and I just get a voicemail that redirected me to another number which I have called and texted. As of yet no response.