Americone Dream®
Vanilla Ice Cream with Fudge-Covered Waffle Cone Pieces & a Caramel Swirl
Brand Certified
Ben & Jerry’s
4.6(673 reviews)
Certified by Ben & Jerry’s • Aug 30, 2026
Business Details
102 West Franklin Street, Chapel Hill, NC
27516, United States
Certified by Ben & Jerry’s • Aug 30, 2026
(919) 967-9068
Certified by Ben & Jerry’s • Aug 30, 2026
https://www.benjerry.com/chapelhill
Certified by Ben & Jerry’s • Aug 30, 2026
About
Certified by Ben & Jerry’s • Aug 30, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Chapel Hill ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Ben & Jerry’s • Aug 30, 2026
Hours
Certified by Ben & Jerry’s • Aug 30, 2026
Monday12:00 PM - 10:00 PM
Tuesday12:00 PM - 10:00 PM
Wednesday12:00 PM - 10:00 PM
Thursday12:00 PM - 12:00 AM
Friday12:00 PM - 12:00 AM
Saturday12:00 PM - 12:00 AM
Sunday12:00 PM - 10:00 PM
Menu
1 menu · 40 items
Explore offerings from Ben & Jerry’s on 102 West Franklin Street in Chapel Hill, with popular original flavor, sorbet, sundaes, and smoothies available at this location.
Reviews
4.6
673 reviews
5 stars
541
4 stars
70
3 stars
20
2 stars
11
1 star
31
- MCMisty CaulderAug 17, 20265.0Loved this experience and the milkshake was awesome!
- APAshlynn PostonJul 15, 20261.0Our cashier was very rude to us. We said Hello, then he proceeded to say hello back, but when we didn’t respond, he goes “I SAID HELLO!!”. We are just upset when he yelled at us for not say hello (???) when we said it first. So weird.Ice cream was mediocre at best.
- ASAlexandra StarnesJun 29, 20262.0Unfortunately the reviews are true. Terrible customer service at this location it was as if we were bothering the employee by ordering. Asked if we could buy a bottle of water, apparently they don’t sell water but instead of offering a cup for some tap water he said we could walk next door for some. Also the prices are outrageous.
- SDSoftball DadJun 16, 20265.0One of the best experiences with little Tony and JR
- PZPam ZornickMay 23, 20261.0Do not contact Ben and Jerry's in Chapel Hill if you are inquiring about catering an event. I could never get an answer/quote from the manager, Hattie the caterer or the owner. I was promised a direct phone call from the owner after I experienced no response from Hattie or the manager. The owner never contacted me. I put in much effort to try and get a quote but they obviously are not interested in doing community events.
Frequently Asked Questions About Ben & Jerry’s
What kinds of ice cream flavors and treats can I enjoy at Ben & Jerry's in Chapel Hill?
You can enjoy euphoric Ben & Jerry's ice cream flavors, freshly baked waffle cones, shakes, sundaes, and hand packed pints just like the original scoops served in 1978.
What are the operating hours for Ben & Jerry's Chapel Hill?
Ben & Jerry's is open Monday to Wednesday from 12:00 PM to 10:00 PM, Thursday to Saturday from 12:00 PM to midnight, and Sunday from 12:00 PM to 10:00 PM.
Does Ben & Jerry's Chapel Hill offer delivery or pickup services?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery services.
Is Ben & Jerry's Chapel Hill a Black-owned business?
Yes, Ben & Jerry's Chapel Hill is a Black-owned business.
What payment options are accepted at Ben & Jerry's Chapel Hill?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Chapel Hill have wheelchair accessible entrances and is it family-friendly?
Yes, the shop has wheelchair accessible entrances and welcomes families.
Can I order catering services or ice cream cakes from Ben & Jerry's Chapel Hill?
Yes, they offer ice cream cakes and catering services, including mobile caterers for events and offices.
What nearby food options are available around Ben & Jerry's Chapel Hill?
Nearby food options include LOTSA Stone Fired Pizza, Jersey Mike's Subs, Trolly Stop Hot Dogs, YoPo Chapel Hill frozen yogurt, White Sauce Grill & Bar, I Love New York Pizza, Kurama Sushi & Noodle Express, Buns burger restaurant, Qdoba Mexican Grill, Spanky's Restaurant & Bar, Blue's on Franklin, Moe's Southwest Grill, Raising Cane's, Sakura Xpress, and more.
How can nearby places help me plan my visit or activities around Ben & Jerry's Chapel Hill?
You can enjoy a smoothie at Pulp Juice and Smoothie Bar before or after your ice cream. Visiting UNC Chapel Hill nearby offers a chance to explore the campus and cultural events. After your ice cream, you might want to check out local dining spots like LOTSA Stone Fired Pizza or relax at White Sauce Grill & Bar, making your visit a full experience.
Is Ben & Jerry's Chapel Hill involved in any community initiatives or special campaigns?
They feature campaigns such as 'Do a Waffle Lotta Good at the Scoop Shop!' which emphasizes enjoying waffle cones while supporting community efforts.
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