Brand Certified
Ben & Jerry’s
4.6(667 reviews)
Certified by Ben & Jerry’s • May 17, 2026
Business Details
102 West Franklin Street, Chapel Hill, NC
27516, United States
Certified by Ben & Jerry’s • May 17, 2026
(919) 967-9068
Certified by Ben & Jerry’s • May 17, 2026
https://www.benjerry.com/chapelhill
Certified by Ben & Jerry’s • May 17, 2026
About
Certified by Ben & Jerry’s • May 17, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Chapel Hill ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Ben & Jerry’s • May 17, 2026
Hours
Certified by Ben & Jerry’s • May 17, 2026
Monday12:00 PM - 10:00 PM
Tuesday12:00 PM - 10:00 PM
Wednesday12:00 PM - 10:00 PM
Thursday12:00 PM - 12:00 AM
Friday12:00 PM - 12:00 AM
Saturday12:00 PM - 12:00 AM
Sunday12:00 PM - 10:00 PM
Reviews
4.6
667 reviews
5 stars
538
4 stars
70
3 stars
20
2 stars10
1 star
29
- VWVincent WingateMay 12, 20261.0$7 for one scoop of icecream!!! Too pricey for my pocket.
- KTKopil TherealMay 10, 20261.0Completely rude employees,zero customer oriented service, the most hostile environment in the town to get a simple ice cream. Don’t take your kids there, otherwise you will regret going there it’s a fact. That large man definitely sabotaging the business. I hope the owner is not the same guy. Don’t go there If you don’t wanna get upset and humiliated.
- CGcanan gMay 10, 20261.0I had the worst customer service in my life .. On a Mother’s Day , as a mom of 2 kids went to get ice cream and had to leave . From the moment we entered , we got into a bad attitude of not wanting to serve us .. They were extremely rude. Entire interaction was unprofessional and unacceptable. They made my day worst Mother’s Day … Never again !!!
- EEEric E.Apr 19, 20261.0Stopped in to get some Ben but wont stop again. Not sure if the guy sitting on the chair at the register was breathing or not he never moved or said a word. The guy behind the counter never spoke until we did. Kinda rude for a B&J. Check your help whoever owns this store. U lost money last night.
- GGGApr 18, 20261.0Customer service is horrible here. The one guy just sat on his chair and didn’t bother to take our order. The other guy wouldn’t acknowledge we were there. By the time, they looked at us and still did not ask what we wanted, I said we would like a milk shake. He responded no shakes. Yes, it is hard to get help but if this is help, they might as well close.
Frequently Asked Questions About Ben & Jerry’s
What kinds of ice cream flavors and treats can I enjoy at Ben & Jerry's in Chapel Hill?
You can enjoy euphoric Ben & Jerry's ice cream flavors, freshly baked waffle cones, shakes, sundaes, and hand packed pints just like the original scoops served in 1978.
What are the operating hours for Ben & Jerry's Chapel Hill?
Ben & Jerry's is open Monday to Wednesday from 12:00 PM to 10:00 PM, Thursday to Saturday from 12:00 PM to midnight, and Sunday from 12:00 PM to 10:00 PM.
Does Ben & Jerry's Chapel Hill offer delivery or pickup services?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery services.
Is Ben & Jerry's Chapel Hill a Black-owned business?
Yes, Ben & Jerry's Chapel Hill is a Black-owned business.
What payment options are accepted at Ben & Jerry's Chapel Hill?
They accept American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Chapel Hill have wheelchair accessible entrances and is it family-friendly?
Yes, the shop has wheelchair accessible entrances and welcomes families.
Can I order catering services or ice cream cakes from Ben & Jerry's Chapel Hill?
Yes, they offer ice cream cakes and catering services, including mobile caterers for events and offices.
What nearby food options are available around Ben & Jerry's Chapel Hill?
Nearby food options include LOTSA Stone Fired Pizza, Jersey Mike's Subs, Trolly Stop Hot Dogs, YoPo Chapel Hill frozen yogurt, White Sauce Grill & Bar, I Love New York Pizza, Kurama Sushi & Noodle Express, Buns burger restaurant, Qdoba Mexican Grill, Spanky's Restaurant & Bar, Blue's on Franklin, Moe's Southwest Grill, Raising Cane's, Sakura Xpress, and more.
How can nearby places help me plan my visit or activities around Ben & Jerry's Chapel Hill?
You can enjoy a smoothie at Pulp Juice and Smoothie Bar before or after your ice cream. Visiting UNC Chapel Hill nearby offers a chance to explore the campus and cultural events. After your ice cream, you might want to check out local dining spots like LOTSA Stone Fired Pizza or relax at White Sauce Grill & Bar, making your visit a full experience.
Is Ben & Jerry's Chapel Hill involved in any community initiatives or special campaigns?
They feature campaigns such as 'Do a Waffle Lotta Good at the Scoop Shop!' which emphasizes enjoying waffle cones while supporting community efforts.
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