Shokudo’ in our name represents a place where people gather for comforting dishes, each with its own unique touch - like our signature Tonkotsu ramen, a broth that’s slow-cooked with care to deliver an unforgettable experience. But we’re not just about ramen. Our menu also celebrates beloved Japanese appetizers, from well-known street food favorites like okonomiyaki and takoyaki to golden, crispy tori karaage. Each dish is crafted to bring the spirit of Japan’s casual dining culture to the table. Head Chef Ming’s boundless creativity - fueled by tireless research and experimentation - conjures up dishes that are playful, bold, and deeply satisfying, ensuring every visit to Shinmai Shokudo is both familiar and full of discovery.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.