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Dairy Queen Grill & Chill

4.1
(992 reviews)

Business Details

631 Walnut St, Cary, NC
27511-4223, United States
(919) 465-2100
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
631 Walnut St, Cary, NC
27511-4223, United States

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

1 menu · 113 items

Explore offerings from Dairy Queen Grill & Chill on 631 Walnut St in Cary, with popular children's miracle network donation, blizzard® treats, $6.99 4-piece chicken strip baskets, and $3 small dq® coffee coolers available at this location.

Menu

113 items

Reviews

4.1
992 reviews
5 stars
554
4 stars
218
3 stars
98
2 stars
43
1 star
79
  • KS
    Kay S
    Aug 26, 2026
    1.0
    Great employees ! Please get rid if AI drive thru. I actively avoided coming here when my coworker let me know the AI interface. Everything else abt this place is good ! I guess I will save some money and bring my lunch to work till Ai is taken down.
  • JB
    Jillian Bridges
    Aug 22, 2026
    1.0
    Genuinely have never left a bad review in my life but this ai use is pathetic and so so embarrassing. Quality has been going down at this location for a while and it's obvious owners just want to cut corners and save money. Pretty sad because I grew up going here with my family, but will be going anywhere else now.
  • CC
    Carl
    Aug 17, 2026
    1.0
    The AI drive through ""assistant"" does nothing but slow things down and get in the way. Their claim of it having not replaced any employees certainly comes with an implicit "yet". I am confident that as soon as they have enough training data to have a half-decent agent, people will be let go under some other guise.
  • SO
    Steve Olson
    Aug 11, 2026
    1.0
    Cant recommend at all. You pull up and are greeted to an AI agent and a sign that says "you cant spell dairy queen without AI". So you have to ask for a person because im not giving my order to an AI bot. Then we pay $14 for our apple cheesecake blizzard and a brownie sundae. The cheesecake blizzard had almost no toppings in it, and what was in it was all at the top, it wasnt mixed at all. So you get a $7 cup of vanilla ice cream with a tiny bit of toppings. I had to drive around and return it because if i pay $7 for an ice cream, I would like it to not be terrible vanilla ice cream with minimal toppings. The $7 brownie sunday had a bowl of vanilla ice cream, a pump of whatever chocolate it is and a 1x1 inch brownie. I cannot fathom a more low effort way to spend $14 on ice cream. People work hard for their money, to go and waste it on bad food is just sad
  • AH
    Ava Hill
    Aug 1, 2026
    1.0
    While this is probably a brand wide occurrence, and not a one-off based off location, I have to leave a review, because silence doesn't create change. Dairy Queen's use of AI in general, but also in marketing is a cop out of paying living people to work. It is disgusting, cheap, and a sign of how AI is taking jobs from people.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified August 30, 2026Yext Knowledge Graph
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