Me and my wife went here for the first time today. We were in town for a show and decided to give this place a try and man were we blown away. The server was so nice and really helpful in terms of recommendations. We got the buffalo chicken dip with pita and tortilla chips. The pita was excellent, the tortilla chips home made and great, and the dip itself was excellent. My wife got the recommended stuffed peppers and a caesar salad. She said the stuffed peppers were the best she’s ever had, better than her grandmothers. She said the caesar was also very good. I got the baby back ribs with fries and mac and cheese. The ribs I would also say were the best I’ve ever had. Fall off the bone tender, perfectly smoky with just a bit of sweet in the sauce, absolute perfection. The mac and cheese was very good and the fries looked gand cut and were seasoned great. 10/10. We are planning a trip to the area just to have a reason to come back. Highly recommend
This was an excellent place to have my sons wedding rehearsal. Terrific food and great atmosphere.
Sat at the bar, Kat and Kristen were excellent and answered all my questions. I had some mozzarella sticks and the Steakhouse Wedge, both dishes were delicious and I will definatly be back to try other items.
There is a bakery, so do not forget to pick up dessert!
TA
Teddy Alicea
Sep 17, 2026
We went for lunch. Had the Cajun Caesar Wrap and Fish and Chips and both were great! Awesome flavors. Ordered the Spicy Mango Margarita and it was BOMB! VERY spicy but delicious 😋
I genuinely cannot believe I’m writing a negative review over a waffle, but apparently that’s where we are.
I came to Craft for brunch with my family and ordered an egg bowl. I wanted to add ONE waffle on the side. That’s it. One waffle. I was perfectly happy to pay for it.
The response? “The kitchen said no.”
Excuse me??? 😭
You literally have waffles on your brunch menu. In fact, you have an entire CHICKEN AND WAFFLES entrée. So the waffle clearly exists. The ingredients clearly exist. The kitchen clearly knows how to make one. And I was literally offering to PAY YOU FOR IT.
Yet somehow, adding a waffle to my meal was apparently an unreasonable request that required the kitchen to put its foot down.
And the timing made this even more ridiculous. This conversation happened around 1:47 PM, when brunch ends at 2:00 PM. I wasn’t asking you to keep brunch going for another hour. I wasn’t asking for some secret off-menu creation. I wanted an item that you were ALREADY SERVING to be placed on the side of my meal.
If there was a legitimate reason—“we’re out of waffles,” “we’ve stopped taking waffle orders,” “the kitchen is closing,” ANYTHING—I would have understood. But “the kitchen said no” is not customer service. That’s just a refusal with zero explanation.
Imagine losing a customer over the opportunity to sell them ONE. SINGLE. WAFFLE.
I genuinely hope that waffle was worth it, because the experience left such a bad taste in my mouth that I’m not sure I’ll be back.
And yes, I realize how absurd it sounds to be this angry about a waffle. That’s exactly the point. This should have been the easiest possible request to accommodate.
I came in hungry, ready to spend money, and left wondering why ordering an additional menu item was apparently a battle.
10/10 would have preferred the waffle.
0/10 customer service.