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Brand Certified

Chipotle Mexican Grill

3.8
(1,050 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
204 Crossroads Blvd, Cary, NC
27518, United States

Hours

Monday10:30 AM - 11:00 PM
Tuesday10:30 AM - 11:00 PM
Wednesday10:30 AM - 11:00 PM
Thursday10:30 AM - 11:00 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday10:30 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 204 Crossroads Blvd in Cary, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.8
1,050 reviews
5 stars
491
4 stars
233
3 stars
97
2 stars
63
1 star
166
  • AA
    Alexander Aguilar
    6 days ago
    1.0
    Bad service no look clean 🧼🙄
  • BF
    Bill Fleming
    Aug 7, 2026
    4.0
    The food was good. The service was good. It was a little noisy in there, but I guess that’s to be expected at lunchtime with a lot of people eating lunch there.
  • LS
    Leigh Samantha
    Jul 7, 2026
    2.0
    I’ve ordered from this location twice now. Both times the chips were stale and the guacamole was already browning when I received it. This time they messed up my order too. Go to a different location if you can.
  • KK
    K4Z4R0N1
    Jun 25, 2026
    3.0
    I come to this location often for lunch on a work break, sometimes multiple times a week because chipotle is one of the only places I can eat for lunch, as they claim to be allergy friendly. I order online so that I can see all of the nutritional and allergen information, and I make sure to put "DAIRY ALLERGY" in my name. When I pick up my order, I do not have a problem asking for fresh guacamole because there's a lot of cross contamination. When most servers see "dairy allergy", they'll get fresh guac that's not contaminated with cheese. Im usually in and out in 5 minutes, even if I have to order at the counter. Today that was not the case. Today I came in just before my order was started so they started making it right there. I reminded them I had a dairy allergy, and then reminded the server making my bowl of it too. He said he knew, but I watched him fill my cup and bowl with guacamole that was contaminated with cheese. I showed him, I pointed it out, and the response I got was "it's just a little bit, why did you even order online?". I told him I could get sick and die, and I was treated like it was too much to ask for fresh ingredients. It has never taken the other servers more than a minute to grab something fresh, and if you're going to work for a company that claims to be allergy friendly don't treat your customers like this. Everyone else working on that line apologized other than the server who said that crap, and he could've finished my order and the other customers if he respected my words before he even started the order.
  • AB
    Adam Bauer
    Jun 15, 2026
    2.0
    I had a frustrating experience with this Chipotle location and the app/customer support experience. I tried to use my rewards points for dinner, but after redeeming the points, the app would not let me actually apply the reward to my order. When I contacted support, I was told there was a temporary lock on the reward due to a glitch and that I would not be able to use it for 12 hours. That is incredibly frustrating when you are trying to use a reward for a specific meal, especially after the points have already been redeemed. I ended up placing the order at full price. When I picked it up, there was no Chipotle vinaigrette in the bag. When I asked an employee about it, he simply said they were out. I understand restaurants run out of items, and that alone is not the issue. The issue is that this has happened multiple times at this location, and there is no communication when the order is handed out. The order is marked complete and ready to go, but the guest has no idea something is missing unless they check the bag themselves or ask. As someone who works in restaurants, I know things happen. But when an item is unavailable, it should be communicated to the guest at pickup, not discovered after the fact. If I had gotten home before realizing it was missing, I would have had no way of knowing until it was too late. I also tried to address the missing side through the app in a reasonable way, but was told I was not eligible for any compensation. Between the rewards glitch, having to pay full price, the missing item, and the lack of communication, this was a really disappointing experience.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Cary Crossroads serve?

Chipotle Mexican Grill serves customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Cary?

It is located at 204 Crossroads Blvd, Ste 212, Cary, NC 27518, USA.

Brand Certified Facts from Chipotle Mexican Grill

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Certified August 16, 2026Yext Knowledge Graph
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