Local Seafood retailer selling fresh and frozen locally sourced products, with an emphasis on quality and freshness with enthusiastic and knowledgeable customer service! Weekend location offering a large variety of seafood including live blue crabs, live shellfish, fresh filets, fresh shrimp, and much more. Services walk-up customers and pre-order customers. All Seafood is raw or frozen, fresh from the main Wilmington locations to provide the highest quality experience possible!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.