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Subway

4.1
(243 reviews)

Business Details

23 Depot St, Burnsville, NC
28714, United States
(828) 536-5045
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burnsville Subway® Restaurant at 23 Depot St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
23 Depot St, Burnsville, NC
28714, United States

Hours

Monday8:00 AM - 9:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 9:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM
11/26/20268:00 AM - 9:00 PM
12/24/20268:00 AM - 9:00 PM
12/25/20268:00 AM - 9:00 PM

Menu

1 menu · 143 items

Explore offerings from Subway on 23 Depot St in Burnsville, with popular doritos® hot honey nachos, hot honey sandwiches, sandwiches, and snacks & sides available at this location.

Subway 7430-0 Menu en-US

143 items

Reviews

4.1
243 reviews
5 stars
127
4 stars
67
3 stars
17
2 stars
11
1 star
21
  • AW
    Ashley Winnie
    Sep 20, 2026
    1.0
    I have never felt the need to leave a review like this, but the way we were treated today was completely unacceptable. My family and I stopped at this Subway while traveling. We ordered our food online, went inside, and were given our subs while they were being prepared. We sat down and ate together for approximately 30 minutes. My husband brought in chips and a Powerade, and we also had applesauce for our young daughter that we had brought with us in her baby bag. When we ran out of Powerade, my husband got up and purchased another drink from the store. When we finished eating, my husband was cleaning up our table while I took our daughter to the bathroom to wash our hands and use the restroom. While I was gone, the manager, Kristen, yelled across the entire store at my husband as he was walking toward the door, accusing him of taking chips, drinks, and apples that were not included in his order and essentially accusing him of stealing. Another employee immediately spoke up and explained that my husband had just purchased the drink. My husband then had to explain where the other items came from and actually dump out his bag in the middle of the store to prove that he had not stolen anything. What happened next made the situation even worse. Rather than sincerely apologizing for publicly accusing a customer of theft, Kristen was dismissive about the entire situation. There is a huge difference between discreetly asking a customer a question if you genuinely believe there has been a misunderstanding and publicly yelling across a restaurant that someone is stealing. We were treated as though we were criminals in front of an entire store when there was a completely innocent explanation for everything. We were on a road trip and had originally planned to eat elsewhere, but decided to stop here instead. Unfortunately, we deeply regret that decision solely because of this encounter. Kristen's behavior was incredibly unprofessional and humiliating. Customers should not have to defend themselves against a public accusation of theft, especially when the situation could have been handled privately and respectfully. I would very much like to speak directly with the franchise owner regarding this incident. If the franchisee or owner sees this review, please provide an email address or another way to contact you so I can discuss exactly what happened. The food itself was not the issue. The way we were treated was. No family should leave a restaurant feeling humiliated because a manager chose to publicly accuse them of stealing rather than simply asking a question
  • DS
    Dan Sullivan
    Jul 12, 2026
    1.0
    Left without placing an order. There were 5 of us waiting in the store and they made 3 call-in orders before even recognizing us who were in-store waiting in line.
  • SS
    Stephanie Steen
    May 25, 2026
    5.0
    Huge shout out to the manager of this location! Someone stole my giftcard and placed a huge order here using up my balance! I actually live in Oregon! But she made everything right and made the person pay out of pocket for their own 60$ meal! Corporate was no help but this lady went above and beyond to correct it! Thanks again so much!
  • MH
    mike hess
    Aug 22, 2025
    2.0
    The subs were good,didn’t take long. The only complaint I have is when we arrived there was 3 employees behind the counter with no one ordering subs and almost every table looked as if they haven’t been cleaned for two days and the floor were horribly dirty. Someone needs to clean the place. This place just open with new owners so I would say this isn’t a good start in my honest opinion.
  • KM
    Karrisa Marcus
    Mar 12, 2021
    4.0
    Love the roast beef but they discontinued it, big sad. Other than that the store is amazing, clean, good food! ❤️

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Burnsville, NC?

The Subway restaurant is located at 23 Depot St, Unit 1, Yancey, Burnsville, NC 28714.

What are the operating hours of the Subway at 23 Depot St?

The Subway restaurant is open daily from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

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