Papa Johns Pizza

Reviews

• TM

  Tonya McBrown

  5 days ago
  4.0
  Customer service was amazing. The food was not as good as I was desiring the taste of a slice of pizza.
• KR

  Karissa Ruiz

  May 30, 2026
  1.0
  Terrible experience! Wasted money on their “specialty” Toy Story pizzas that were supposed to come in a collectible box. They showed up in regular papa John boxes. So I paid 7.99 for personal pizzas with the expectation my kids would get a cool Toy Story box (compared to the normal 6.99 medium I could’ve gotten). Then my husband called to explain the situation and the lady was rude as hell. Never eating from this place again.
• WM

  William Murray

  May 25, 2026
  2.0
  The pizza is not terrible - what makes up for it is the delivery service, but that seems to be broken. Our pizza was an hour late, and our calls went directly to voice mail. Their online tracker said they couldn't track our order because it was being delivered by Door Dash. So we called several times and eventually a real person answered. Turned out our pizza was still sitting there because there were no Door Dash drivers - even though we had added a "tip" to the price of the pizza for a driver who never showed up. So they made another pizza for us, summoned Door Dash again, and sent us both pizzas - the cold, greasy one that had been sitting there, and a new one. If you read about these kind of things, you know that Pappa John's "earnings" are down - the company is making less money. If they keep trying to cut costs to make up for lower sales they will keep losing customers, just as they are about to lose us. A wildly unreliable, frustrating, and annoying delivery experience, coupled with a mediocre product isn't a recipe for repeat business.
• IH

  Ispeak Hopkins

  Mar 21, 2026
  5.0
  The pizza is ALWAYS good here. Highly recommend this place for carry out.
• AB

  Aimee Barton

  Mar 12, 2026
  1.0
  If there was an option for no stars I’d leave that. My husband and I just ordered pizza here after just leaving the hospital to have a baby, delivery driver said he heard a dog barking and left the food at the door that we never received so my husband had to go up there and get our food. When he got there no one apologized or empathized with the situation. The manager didn’t even give a discount or anything. We basically paid for a delivery that was never delivered.