Chipotle Mexican Grill

Reviews

• CD

  chalante' davis

  3 days ago
  1.0
  This is the worst ran chipotle I’ve ever been to. It doesn’t matter the time or the day, they NEVER have anything! Always out of something! It’s always dirty on the to go side and never enough people taking orders/making bowls etc on the main line.
• BB

  Bonni

  4 days ago
  1.0
  Went at 9:50 PM and they were out of almost everything! All the staff were on their phones and standing around chatting. The sides were all taken out of their containers and in the process of being moved to the back! I thought they closed at 11 PM, but it felt like they were already closing and cleaning up. Very long line and the online order line was almost out the door. Side note, bathrooms were very clean.
• JE

  James Estep

  Jul 29, 2026
  1.0
  Ordered chicken bowl. Was told there was no chicken however there was some on the other side where they prepare food for carryout orders. I asked for that and was rudely told no that it was for the takeout orders. The shift leader was EXTREMELY RUDE. A restaurant with food and refusing to sell ot because I was going to dine in. I will NEVER return to this location and highly recommend you do NOT visit it either. We walked out and went somewhere else for dinner where they appreciate their customers.
• ZY

  Zachary Young

  Jul 27, 2026
  1.0
  This location is ALWAYS behind on their to-go orders. The system will tell you the pickup time, and even if you arrive a few minutes after, you’re typically going to be standing there 30 minutes to a hour waiting on your order. They never have enough workers handling to-go orders. Can never give you an ETA, only “we’re behind on orders, sorry.” Restaurant is typically filthy as well - food and trash on the tables, floor, etc. Was really excited for this when it opened, but it has quickly soured on me because of the poor service and lack of cleanliness.
• BV

  B Vibe

  Jul 22, 2026
  1.0
  The girl at the register just yells at the line that the burrito press is broke they won’t use the other one they have no chicken no steak and no queso! Hey why even be open. 6 employees just standing around while the line continues to grow. Wouldn’t be so bad but the “press” breaks every other week here and the fact they refuse to use the other press in the restaurant for anything but door dash is major bs! How about instead of replying with a generic response and redirecting me somewhere else, you fix all these people negative comments by doing three things. 1. Fire the staff that has bad attitudes, it’s a constant theme at your location according to my experience and others comments. 2. Order and prepare more of the things you run out of regularly. Another constant issue for you guys. 3. For the love of god, either get a backup press or quit shorting your in person customers for door dash! It is infuriating to be told “I won’t use the working press, because it’s for door dash” Other branches are no where near the low standard your team is presenting.