Food Lion

Reviews

• BS

  Brenda Smith

  Aug 30, 2026
  4.0
  It's a great store in a small town. I love coming to Banner Elk for vacation. Everyone is so nice.
• AL

  Avery Lane

  Aug 10, 2026
  1.0
  The customer is always wrong at Food Lion. With absolute contempt for their customers, Food Lion forces you to use self check out. No manned check out at all was open on a recent visit. Their insulting AI robot cameras accuse customers of theft if you hesitate, move in the wrong direction, or can't manage bagging a full grocery cart in the tiny space provided. The highly intrusive anti-theft measure assumes all customers are potential thieves. Food Lion claims customer service is priority but their actions show the customer is perceived to be a threat to their profits. Customer service blows off any concerns raised with a repeated "ok I gotcha." No explanation of why, no acknowledgement of concern. The customer is dehumanized to just another transaction, assumed to be the problem, and treated with contempt. I will shop somewhere that still values and listens to their customers.
• AC

  aebeli cratty

  Aug 9, 2026
  5.0
  Not so crowded awesome selection.
• KB

  Kevin Beck

  Jul 22, 2026
  5.0
  One of the friendliest and welcoming Food Lions we have ever been to. Very well stocked, clean and all of the produce looked great. We look forward to coming back soon.
• LH

  Larry Hicks

  Apr 21, 2026
  5.0
  Cheapest and friendly grocery store in town