Welcome to Come Back Shack in Downtown Boone! Born in Boone in 2011, we are a local, family-owned restaurant serving up fresh "Food with Heart". We are proud to offer the lowest prices and speediest service downtown, with no waiting for a table and no tipping. Enjoy our signature butcher's blend steak burgers, grass-fed "Local Burger," hand-breaded chicken tenders, and hand-cut fries. Top it off with a hand-spun milkshake made with real ice cream, and try our legendary house-made Come Back Sauce and Ranch. Dine in our warm, inviting dining room or at our outdoor tables, or grab quick takeout between classes. Look for our free (but limited) customer parking out back. Come taste the difference simple, fresh ingredients make!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.