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McDonald's

3.7
(1,832 reviews)

Business Details

27 Crape Myrtle Drive, Benson, NC
27504, United States
(919) 934-2037
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
27 Crape Myrtle Drive, Benson, NC
27504, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 27 Crape Myrtle Drive in Benson, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
1,832 reviews
5 stars
693
4 stars
442
3 stars
319
2 stars
129
1 star
249
  • RG
    Randy Gilbert
    Jun 22, 2026
    1.0
    I don't understand why sandwiches are so sloppy. Half of tarter sauce on bun and half in cardboard . It takes forever to get hamburger and fries ! With all employees and a empty lobby , I just don't get it . I hate it when my daughter wants to go there . I really don't know how they stay in business.
  • BB
    Brittany Barber
    Jun 12, 2026
    2.0
    SERVICE IS SLOW....and rude. Came here for breakfast and it wasn't busy, yet it took almost 20 minutes to get our food to us. While waiting, we used the bathroom and there was no soap or paper towels. A young female worker completely ignored my husband when he asked if that was for order 32. And then the food was luke warm at best. My kids ordered pancakes and didn't receive their syrup, butter or even forks. When I went up to ask, the lady working looked at me and said, "What do you want" very rudely. Worst McDonald's experience in a while. But kudos to them for the 100% sanitation grade.
  • CM
    Carly McLendon
    Jun 10, 2026
    2.0
    After two days of Doordashing with increasingly horrible problems, this location has really put a bad taste in our mouths (no pun intended). Yesterday, they forgot my whole Happy Meal and today they took almost an hour to have our food ready for the Dasher. When we DID recieve it, my husband's burger was basically raw! We complained on the app AND to corporate. Sadly, he already took a bite...
  • GG
    Gmanrocksteady G
    Jun 7, 2026
    1.0
    So we ordered two large milkshakes and we're told to go to the drive-thru on number three reserve spot so we waited I had to go the bathroom so I went to the bathroom came back and still no milkshakes so I called him so young lady came out with two milkshakes and no straws and stated there's only three people in there. I work many businesses in top positions and the worst thing the customer wants to hear is that you don't have enough people working in there and don't forget the straws next time!
  • MJ
    Mark Jones
    Jun 6, 2026
    1.0
    This store is diabolical. It is important to mention we had a pregnant women in our party. A pregnant women that was craving McDonald's burgers. At 2:08 pm today or June the 6th I placed an online order for pick up. It is important to mention my account will show I have navigated pick up orders placed on line many times before successfully. An hour after placing I called the store and asked for a supervisor. Instead of asking me about the completely unprepared pick up order. I was told an hour would be expected because this store was incredibly busy all day. Our pregnant family member was growing fustrated, but did not want to cancel the order. After all if the store was that busy we need to be kind and patient. As our order reached the secondary hour I canceled the order. At 2:42 pm we placed our order at the store and left. After, we finished our luke warm food that was left under heat lamps for a significant amount of time. The food seemed old and just edible. We noticed the store did not have a lot of customers. This prompted me to ask for a manager since our time and money was not managed well when ordering on line. The manager began accusing me of incorrectly placing the order. Once I proved to her that this tactic would not work because I have placed many orders. Then she asked me for details of my order including my profile name she was unable to find my order. I am assuming she tried to find the rder because she began to act as if I was lying about placing the order. After explaning I had called the store she realized I was telling truth. I am assuming she was the supervisor I spoke too earlier. She began to rudely say she was sorry quite insincerity. She wantèd me out of her face! Nobody wants to go through this nonsense for a barely editable burger that is far from cheap! Why is it so hard to be served with hot somewhat fresh food. Nobody is asking for anything close to perfection. I spent two hours trying to purchase a value meal because it seemed that McDonald's employees did not want to prepare food. The supervisor acts like you are the problem. Your time and money are not valued. Finally once we received our food the ticket attached said no pickles among requests on the other burgers. Unfortunately, the store did not adhere to our requests for example no pickle or no mustard. Just an awful experience!

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