Drawing from our family's Italian heritage, Gemelli crafts scratch-made pastas and New Italian American cuisine in a gorgeous renovated space in Historic Biltmore Village. Offering many gluten-free and other diet-sensitive options. Also featuring Affogato, a gelato and espresso cafe, serving coffee, desserts, baked goods, and lunch. Affogato is open 9am-3pm. Gemelli serves dinner 4pm-9pm.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.