Botiwalla by Chai Pani is chef Meherwan Irani's homage to his life-long love of kababs, Irani Cafes, and the late night street food scene of India.With Chai Pani, Meherwan captured an aspect of street food in India often referred to as chaat - savory, multi-textured snacks like bhel puri, sev potato dahi puri, and vada pav. But the street food scene is vast in India and with Botiwalla, Meherwan is diving into another of his big loves - grilled meats, flat breads, fresh herbs, and wraps. This is the scene that springs up at night in India, when the grills come out, the fires get lit, and late night revelers and commuters get fed.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.