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McDonald's

3.5
(1,257 reviews)

Business Details

2000 14th Street SW, Great Falls, MT
59404, United States
(406) 727-5988
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2000 14th Street SW, Great Falls, MT
59404, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 12:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 2000 14th Street SW in Great Falls, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,257 reviews
5 stars
400
4 stars
287
3 stars
284
2 stars
104
1 star
182
  • CD
    Chad Donaldson
    Aug 9, 2026
    5.0
    Best McDonald’s In The State, Customer Service Is Always Amazing, Food Is Hit Or Miss Sometimes But What Fast Food Place Isn’t
  • TL
    Terence Leque
    Aug 2, 2026
    2.0
    I don't know how terrible you can be to get an order wrong on two different days. Today was the worst, I ordered 4 tenders and got 3 despite the box on the inside saying 4 all over. Then on top of trying to get the orders corrected you're met with them not at the front. They rather hide or clean while the line stacks up. Oh and the kiosks are down.
  • CH
    Christian HART
    Jul 31, 2026
    1.0
    This is the second time I ordered a mcgriddle No cheese, no egg, just a mcgriddle plain and every time they give me a sausage mcmuffin With egg and cheese.
  • BL
    Brenda Luiten
    Jul 26, 2026
    2.0
    When we got our food they gave us the wrong food and forgot our drinks. The breakfast sandwiches were actually in the wrong wrappers. Then when we got the right breakfast sandwiches they were cold but we had already pulled off and my husband was done dealing with them. I've been here before and never had a problem but this time was different. Our granddaughters food was great so that's why it's not a one star. I know their turnaround in employees but thru should be trained properly.
  • HB
    Holly Buffo
    Jul 24, 2026
    1.0
    My husband and I came here to eat dinner 2 nights ago on July 22nd @ 7:40 pm and the food was great as always but the customer service and atmosphere were awful!!! The customer service cashier he was horrible. He was very rude with a bad attitude with my husband and I. We are both disabled. I am pregnant and I also have a hard time hearing. He was impatient with both my husband and myself. He wasn't even wearing the normal McDonald's uniform that the other employees were wearing. He had on blue jeans, a stripped shirt, and a baseball cap with pendant type pins on the hat. When we finished saying what we wanted of the menu his comment to both of us was, "so do you want those large or what?" He seemed upset that we were going to dine in because he didn't want to help us in the first place. Then we are sitting there eating on the other end of the restaurant and we could hear him since there was hardly anyone in there complaining how he had to do more work because someone decided to call in sick today or not show for their shift. We were trying to have a nice meal that night and the bad attitude from him and lack of customer service skills made it for a bad 1 star atmosphere. Also they were not busy inside or on drive thru and all the tables, chairs, and or booths were dirty with crumbs and so we sat at the cleanest one we could find. I don't think this employee is cut out for any kind of customer service since he doesn't have the patience it takes to help all customers especially disabled like my husband and myself. Not all disabilities are visible but we do have them. Being pregnant I was looking forward to going here so hopefully next time will be different.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2000 14th Street SW, Great Falls?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:30 PM, and Friday to Saturday from 6:00 AM to 11:30 PM.

When is the drive-through open at this McDonald's location?

The drive-through is open daily from 6:00 AM to midnight.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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