DB
de la Bleau B&B
Aug 2, 2026
Out of Salt and Pickles, Pickles is what makes the smash Burger, and NI PICKLES!!😭
Horrible customer service experience. I understand that there are times where service may be busy. However, simply explaining to the customer that you need them to hold on for a moment or something of that nature is much better than leaving them in radio silence after politely saying “hello“ hello to the speaker every few minutes. What was most frustrating about the experience is that two cars were literally in the line ahead of me that had their orders taken, but when it came to my car, there was radio silence. Then, when I tried to call and speak to the manager, the phone just kept ringing and ringing I will not be back at this location ever.
JC
Jessica Cackler
Jul 15, 2026
First time at this location. Had mobile order and went through the drive through. Service is extremely slow despite hardly any other customers being here. Service wasn't really friendly and there was littleraly like 3 onion rings in my onion ring order. It was 1 big, super burnt one and then two super crushed, burnt ones in the bottom of the bag..all burnt or taste like they were cooked in old fryer oil or redipped and refried. Also, they got both sandwiches wrong. We ordered chicken sandwiches and paid extra to add cheese, tomatoes, bacon..had to get back in line because..it was missing lettuce (which is standard on it), the cheese and the tomatoes..again we paid extra for those so anyways we got back in line and that again took a ridiculous amount of time only to get to the window and be met with a vibe of "what do you want me to do about it". We nicely explained the situation, and showed them the receipt and gave her the sandwiches back. We then waited again..only to recieve the same sandwiches back..that this time are clearly super, super microwaved and again were wrong. They left out the tomatoes and even the lettuce but i guess at least added the bacon..in bits..and cheese..but come on, this is straight up careless and garbage service..we ended up just leaving with the wrong sandwiches (that again we had paid extra for) because we had already spent so much time here but we are on a time crunch to get somewhere. And because honestly I wouldnt put it past this place to spit on our food simply because we wanted it made correctly had I gone back up there again. We were polite about it and we understand accidents happen and sometimes things take a bit, but all around Service and food has unfortunately not been good here..at all. It's been incredibly disappointing and straight up bad. Wasted a lot of time and our money.
Litteraly they'd get 0 stars if it were an option. Next time we drive through and need to stop to eat..it will not be here. Life 360 shows we were here for over 40 mins just to get our food..and it be wrong..twice. ..no apologies..no effort to make it right or even produce safe or decent food..I took one bite and obviously its gross because it was way over microwaved and Honestly im worried about what else they might of done to it so its going in the trash, my money's wasted, And im going hungry. 😔 We are on an 11 hour drive..I waited 6 hrs to eat and this is what I got. I wish they could of at least cared or tried.
KC
Kimberley Caton
Jul 12, 2026
Went to sonic on 61 North for sonic burgers onion rings tater tots and french fries. They told us to come to the drive thru and then told us they didn't have onion rings. Substituted with fries. Burgers were flat and barely had lettuce and tomato. Those fries were so hard we couldn't eat them.
AM
Amanda Moore
Jul 10, 2026
We got 2 kids meals one chicken tenders and they were dry and cold.
Got a cheese burger that was not made right at all!!! Had to repeat the order multiple times then go to the window for them to still get it wrong. Had alot of workers there but you could see them one the phone playing around with each other and eating cheese sticks. Would never go again