Location.com logo
Brand Certified

Jack's Family Restaurant

3.9
(349 reviews)

Business Details

231 Mississippi Highway 15 N., Pontotoc, MS
38863, United States
(662) 253-5765
https://locations.eatatjacks.com/ms/pontotoc/231-mississippi-highway-15-n

About

Fast Food RestaurantRestaurantBreakfast RestaurantBurger JointSouthern Restaurant
Since 1960, Jacks has been serving Southern favorites like scratch-made biscuits, hand-breaded chicken fingers and hand-dipped milkshakes in their dining rooms and drive-thrus. Order Online, on the app, or drop by and visit us at our Pontotoc, Mississippi store located at 231 Mississippi Highway 15 North. Get your southern cravings satisfied at breakfast, lunch and dinner time.

Details

  • DeliveryAvailable
  • Accepts checksNot available
  • Curbside pickupNot available
  • VegetarianAvailable

Location

Jack's Family Restaurant
231 Mississippi Highway 15 N., Pontotoc, MS
38863, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday6:00 AM - 10:00 PM

Reviews

3.9
349 reviews
5 stars
177
4 stars
63
3 stars
44
2 stars
23
1 star
42
  • MJ
    Mark Jones
    6 days ago
    5.0
    Jacks sometimes doesn’t get the credit they deserve! The food there is excellent. And when you order on line or thru the app, you can bet your order will be ready when they say it will be. They haven’t failed me yet! The chicken fried chicken dinner with gravy and mash potatoes and green beans is amazing! 10 out of 10 to me!
  • NV
    Natasha Vaughn
    Sep 11, 2026
    1.0
    Biscuits hard
  • LL
    Lynn
    Aug 28, 2026
    1.0
    I am beyond frustrated with the service at this Jack's location. Every single time I go through the line and specifically request no breast, they deliberately put a breast on my plate anyway, and when I send it back they’ve even had the nerve to do it AGAIN! As if I won’t check twice.. Jack's allows you to substitute pieces for a fee, and I am always completely fine with paying that extra charge. I am paying for my food and paying for the substitution, yet the staff acts openly mad and angry just because I ask for it. Getting visible attitude from employees and having an order repeatedly messed up when I'm actively paying to have it made correctly is completely unacceptable. Management needs to address the bad attitudes and train the staff to actually read order substitutions accurately.
  • RD
    RIchard DIckens
    Aug 8, 2026
    3.0
    Food was ok but lacked flavor. French fries were very salty. Ordered DR Pepper and it had a weird taste. If I lived here it would be doubtful if I would eat here again.
  • BF
    Bobby Franklin
    Jul 29, 2026
    5.0
    We got the chicken fried chicken and the crispy chicken salad. They were both excellent! We will purchase again.

Frequently Asked Questions About Jack's Family Restaurant

What is All About Rewards® App?

All About Rewards® is a points-based loyalty program designed to reward you. The more points you earn, the more rewards you get!

How do I order Online?

Why wait in line when you can order online? Visit order.eatatjacks.com or order from your app. Both ways will get you delicious Jack’s.

Brand Certified Facts from Jack's Family Restaurant

This information is certified by Jack's Family Restaurant and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: