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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in New Albany, MS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 343 W. Bankhead Street for the ultimate SONIC experience!
Our whole order was messed up. They basically did what they wanted with our order. We were missing a whole kids meal, mine and my daughter’s burger was incorrect, & my fiance was missing his burger. Fries were old on top of that.
TS
Tshaun Scales
Jun 27, 2026
1.0
Extremely disappointed with the food quality and wait times here. We placed a mobile order for ASAP, and the initial wait just to get our food was over 15 minutes. When it finally arrived, the burgers were pretty much at room temperature, and worst of all, we found hair inside my son's burger.
Even though we had the receipt showing exactly how it was supposed to be made, they had to remake it 3 separate times after the hair was found. We ended up waiting over 20 minutes in total just to get a correct, safe meal, and the slushes were mediocre at best.
The only positive part of the experience was the carhop gentleman, who was very nice and polite. However, management seriously needs to address the kitchen's basic sanitation and service speed.
TK
Toni Kyker
Jun 10, 2026
5.0
Love the shakes!
DL
Dolphin Lover
Jun 9, 2026
1.0
Hands down the absolute slowest restaurant in town. Ordered on the app. Took forever to get two hamburgers, even though they were not busy.
Needs better management apparently.
MM
Mary
Jun 5, 2026
5.0
Friendly carhops.... this happened today 6/22/2026 The sonic in pontotoc Mississippi in they need to train their carhops on adding and subtracting ... I ordered 2 crispy chicken sandwich with tomatoes and lettuce no mayonnaise... add bbq sauce and onions...my ticket was $12.02 ......I paid with a $50.00 dollar bill and 2 cents and she gave me $37.00 back .. I told her $12.00 from $50.00 is $38.00 and she tried to give me $2.00 more dollars and I told her, that she is gave me $37.00 and My change supposed to be $38.00 you owed me 1 dollars..MS.ashley needs to learn her math..
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