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McDonald's

3.0
(1,498 reviews)

Business Details

199 Hwy 30 W, New Albany, MS
38652, United States
(662) 534-2200
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
199 Hwy 30 W, New Albany, MS
38652, United States

Hours

Monday5:00 AM - 1:00 AM
Tuesday5:00 AM - 1:00 AM
Wednesday5:00 AM - 1:00 AM
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday5:00 AM - 1:00 AM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 199 Hwy 30 W in New Albany, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.0
1,498 reviews
5 stars
423
4 stars
230
3 stars
238
2 stars
167
1 star
440
  • BH
    Barrett Hopkins
    6 days ago
    1.0
    Not friendly at all said that coffee wasn't available didn't say thank you have a nice day nothing and had to wait at a speaker for a long time I will never go back
  • BM
    Byron McCall
    6 days ago
    1.0
    Do not eat here. Don't waste your money or your time, and for God's sake, if you DO have to eat here, don't use the mobile app. I placed a breakfast order while sitting at Walmart across the highway, and I didn't get a screenshot of the mobile code. So when I drove up to the order board and said I was using the mobile app but I couldn't find the code she just told me she couldn't pull it up without the code. And I asked her how to find it. Instead of even TRYING to be helpful she just repeated "I can't pull it up without the code". I know that. HOW DO I FIND IT?!?! She literally turned the mic off. I parked and searched and searched the app. No luck. It was in my email. Drove back around. Gave them the code. I'm. Still. Sitting. Here. Waiting. On. My. Food. It is 7:43 and I placed my order at 7:09. I gave them my code at 7:25. Edit. It's 7:47 and I just got my food and parked to check the order. I did not get my hash browns. I am NOT going back through that window, but I want my money back for a missing hash brown. And I had an order of biscuits and gravy also, with an extra (paid $1.29 extra) side of gravy. Since when does an order of biscuits and gravy come with one single biscuit? I got the extra gravy, but if I hadn't gotten the biscuit that COMES WITH the big breakfast platter, I would only have a single biscuit to eat with the gravy. Wtf? And no butter for the hotcakes. The kids said their mcmuffins were hard as a rock. Also, the lady that brought my food to the third window (where they relegated me until they were damned good and ready to give me my food), was very nice. She was NOT the other 2 (at least) that I had spoken to previously. Edited again: I've spent the last half hour or so reading reviews. The positive reviews are pretty much all over a year ago. They get worse as time progresses to now. And the FEW that are within the last year that are positive have absolutely NO feedback (they're just 5 stars and nothing written). And the bad reviews? Holy crap HOW is this location still in business? Why hasn't corporate stepped in and cleaned house? Every bad review mentions the exceptionally BAD attitude and unacceptable behavior of the employees, including the manager. And they all have a response under them with "please give us more information". Ummmm why? You aren't doing anything about it. There's no point.
  • TR
    Takeisha Robinson
    Aug 22, 2026
    1.0
    Me my mom my sister and my little nephew went there yesterday as we was walking in it was a few standing there waiting on their order and one person was finishing ordering so the guy went to the back after taking the lady order (we were behind her) so we stood there 15 to 20 minutes nobody acknowledge us no hey no I'll be there in a minute to take your order no nothing everybody standing in the back just watching us they has the absolute most worst customer service i ever experienced i would give them a negative 0 if i could
  • JL
    Jaedyn Lane
    Aug 16, 2026
    1.0
    Stopped in coming back from a trip. I will never ever come here again! My 3 year old daughter was playing in the play area, and this little boy starts pulling her hair! THE MOM WAS A WORKER! Not even watching her child! The little kid was only maybe 2 and she wasn’t even paying attention to him! It takes five second for a child that age to wonder outside! Order our food and get it. Chicken nuggets taste absolutely disgusting! The oil has to be old in the fryers! Black stuff all over, absolutely no golden color to them! The cheese burger was dry and nasty! Fries left an after taste so bad, I honestly have never had this bad of an experience with a McDonald’s. The workers standing outside, not even working the counter. Manager no where to be seen. The place absolutely disgusting where the food is prepared. It’s crazy that this place is still even open!
  • BI
    Bruce InCharlotte
    Jul 29, 2026
    2.0
    Mrs. K said she wanted a Filet O'Fish for dinner and that was easy enough to procure as McDonald's is nearly everywhere. We were passing through on I-22 when I spotted the sign. The Sprinter doesn't fit through the drive through so I parked in a "Pick Up" spot, ordered it on the app and waited. And waited. And waited some more. It was close to 20 minutes and I can't say I really noticed it much as I was distracted playing games on my phone. But wow. As for the sandwich itself, it looked to be assembled properly. It was hot. And the fries were pronounced "okay" though they looked underdone to me. I think if you're needing to be somewhere, pick someplace else. If you have patience, this might work.

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