Sonic Drive-In

Reviews

• AI

  American And Proud Of It

  3 days ago
  5.0
  Quick and friendly
• DA

  Da'Nita Aldridge

  3 days ago
  1.0
  They have very bad attitudes on the night shift. The food is ok at times.
• RG

  Robert Graham

  Sep 20, 2026
  1.0
  Terrible experience at Sonic in Magee today… Sunday Sept 20th 2:50pm: We arrived and parked at Stall #12. Pressed the red button and waited. The message on the screen indicated “Button Activated, we’ll be right with you”. After 60 to 90 seconds I noticed the screen said “touch the screen or press the red button to begin”. Does it reset after a while? I guess so. So I pressed the red button again. We went through this cycle 3 times, until finally a voice came over the intercom with “please hold. We’ll be with you shortly”. 3:00pm: Someone finally took our order, after her first question was “what stall are you in?” I guess their equipment either doesn’t tell them what stall we’re in, or it isn’t functioning properly. We ordered two drink items… 1 large diet lime aid and 1 medium Blast… just under $9 worth of items. I paid via card through the kiosk. 3:25pm: I pressed the red button and went through that cycle twice, again told to “please hold” (after the 2nd button push). After a few minutes, someone again asked me what stall I’m in. I repeated that I’m in Stall #12, but that someone may have forgotten my order, as we placed it 25 mins earlier. I was asked to repeat the order, which I did. The staffer then told me “Yes, we have the order, but we’re very short-handed. We’ll have it right out to you. 3:40pm: I pressed the red button and went through that cycle two more times. A staffer asked me if they may take my order. I responded with “no, but I’m in Stall 12 and we ordered 40 minutes ago and would like to cancel the order at this point and get a refund, since I paid via credit card”. She again asked me what I ordered. I repeated the order and said I just want to cancel. She said to please hold. 3:42pm: A staffer came out to our car and asked what we ordered (I’d lost count how many times I’d been asked that at that point). I told her what the order was and that we really don’t even want the order at that point, and just to cancel and provide a refund. She said she’d be right back. 3:44pm: Yet another staffer came out to our car and asked if there was a problem. I informed her that I had requested my order to be canceled. She asked what my order was. Yes, I kind of laughed this time and said “it doesn’t matter at this point, but it’s just a lime-aid and a Blast, but we just want it canceled and a refund.” She said “we have so many orders all over the place and we don’t know where they go”. I told her “I understand, I just want a refund. We don’t want the order.” She asked “did you pay via card?” I confirmed payment via card with her. She then said she wasn’t sure how to find the order or refund it since it was already paid. I kind of felt bad for her, so I just told her “please figure it out, or I’ll just dispute the charge with my bank tomorrow”. She said she’d do what she could. 3:46pm: We finally left. No drinks, and no refund. So we spent nearly an hour at the location for a Blast and a lime-aid, which we never received and have received no indication of a refund, while repeatedly providing our small order details to at least 3 employees. We also noticed at least two vehicles with similar issues that left and two debates at cars with staffers about their respective orders (one was next to us, so we could hear some of it). It’s worth noting that we also didn’t receive a simple “I’m sorry” or anything contrite from anyone during our nearly hour long visit. Overall, a terrible experience. Unless I see proof of a refund tomorrow morning, I plan to dispute the charge tomorrow afternoon.
• MS

  Maite Silva

  Aug 5, 2026
  5.0
  Stopped by on a road trip and the staff was so lovely! Even when I got confused they clarified and were incredibly respectful.
• DD

  David Dipley

  Jul 12, 2026
  5.0
  Great place, food came out Hella fast. Even put up with my kids wanting no hotdogs buns. Lady that brought it out came back with the extra thing quick. Best sonic we've been to in a while, our hometown one sucks.