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Chick-fil-A

4.5
(2,214 reviews)

Business Details

1873 Main St, Madison, MS
39110, United States
(601) 898-2338

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Madison Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
1873 Main St, Madison, MS
39110, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
SundayClosed
11/26/20266:00 AM - 10:00 PM
11/27/20266:00 AM - 10:00 PM
12/24/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
12/31/20266:00 AM - 10:00 PM
1/1/20276:00 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 1873 Main St in Madison, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.5
2,214 reviews
5 stars
1,669
4 stars
302
3 stars
105
2 stars
50
1 star
88
  • SG
    Stacey Gaines
    Oct 4, 2026
    5.0
    Great customer service even when they are jammed pack. We really need more places that have salads and healthy items to order thru the drive-thru in Madison.
  • JR
    J. Reece
    Sep 30, 2026
    2.0
    I had a mobile order at this location and when I arrived, I was told that my order was nowhere to be found in the system. When I got up to the window to explain to the male worker what happened, this female (that I Attached below), RUDELY told the worker that there was nothing that she could do about my order since she doesn’t see it. Common sense would be to make it right and just take my order again if I have the proof and receipts of my order being placed but instead, she was very dismissive and rude all while making indirect hostile comments about the situation to the other male worker. Instead of being a good customer service worker and speaking to me directly, she continued to make indirect remarks, even after I requested to talk to her since she had so much to say about the situation. When the issue was brought up to a different team lead he was nice enough to get my order remade and sent out to me. The female worker did not like the fact that he did that, and she got upset by it even though he told her that he seen the receipt, date, and time. When I first arrived I was told by the order attendant to explain the situation to a manager and when I asked for one, the rude female snapped “We don’t have a manager” to the worker. Again, STILL not facing me. Not to mention she lied. The whole thing was ridiculous and unnecessary. It is not my fault that there was some kind of glitch in their system when I have proof of my order and payment!. To top it all off I was there for about an hour total. No matter how close I am to this location I will continue to go to the Ridgeland location from now on. UPDATE: The filet was missing from the remake of the salad and ALYSSA (just found out her name) decided to broadcast her HORRIBLE attitude in person. Not sure how she got hired at all. Never again! She also tried to rub it in my face that she bagged my order since I made it known that I didn’t want her handling it after everything that transpired, meaning the whole time she knew that there wasn’t a filet in there. No excuses because THE SALAD BOX HAS THE ORDER PREFERENCES ON IT! Despite this experience, I do want to thank the gentleman that helped me outside and I want to also thank the gentleman that assisted me on the inside when I had to come back. Update: Thanks for your response. It’s quite typical to back your employees. However, you weren’t there. She had an attitude for absolutely no reason so making a “tough call” doesn’t have anything to do with her poor behavior. I find it EXTREMELY hard to believe she’s one of your best. No smiles, no drive, no communication skills. One of your employees came to me personally and said “I’m so sorry, she just gets like that.” So there’s no excuse in this case. Of course behavior is better when managers are around and of course her work friends are going to back her. I’m nice everywhere I go until I’m not given the same energy in return. Again, thanks for the response, but there’s no reason or excuse that can justify my experience.
  • JW
    Janih Wright
    Sep 26, 2026
    1.0
    Horrible experience. Placed an online order and waited in line for 30 minutes. Made it to the front and my food was cold and wrong. I asked to speak to a manger and he told me “well everybody had to wait.” He didn’t offer to give fresh fries or even apologize for the wait.
  • RT
    rock and tree
    Sep 25, 2026
    5.0
    The place looks amazing. The food was great. The service is the best my family was surprised by a staff member gifting us free card's to a sandwich for next time we come. My family was very appreciative being 4 hours into a road trip. We will be coming back to enjoy this lovely place again.
  • MD
    Michelle Dancy
    Sep 23, 2026
    2.0
    Hey, I’m a regular customer here at chick fil a in Madison but recently it haven’t been the same experience as normal regarding hospitality and speed within the drive thru . For I have noticed recently I haven’t been seeing the young gentleman with braids (Jordan.R ) in the drive thru for he had the drive thru cars moving with smiles and fast services , can we please have him back . 🙏 cause waiting 20 minutes is ridiculous .

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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