KD
Kadeja Dixon
Jul 7, 2026
I ordered from Sonic at 2:26. It was pretty busy when I got there, so I figured I’d be waiting a bit. But then 10 minutes passed… then 20… then 30… then 40. By that point, all the cars around me were gone, so I asked the carhop to check on my order.
He finally brought the food out, but it was missing a drink. I told him, he asked for the receipt, and went back inside. While he was gone, I checked the food and yeah… everything was cold. The slush was melting all over the cup but of course there were no napkins.
I asked if they could remake the food since I’d been waiting almost an hour and was hoping for something fresh. He came back with food that was kind of warm, but still in the same beat-up bag.
And after all that? Still no Buffalo sauce. Still no ketchup. I had asked for both. At that point, I guess condiments were asking too much for a $7 meal 😂.
The customer service didn’t help either. When I said thanks, he just walked off like I was bothering him for wanting my food to be right.
Then there was the burger—messy, dry, thrown together, and honestly still disappointing even though my expectations were already super low.
I finally got everything at 3:22. Almost an hour for one small order is kind of wild. It really felt like they just handed it over like, “Here, take it and go.”