Sonic Drive-In

Reviews

• DJ

  Dylan Jenkins

  Aug 4, 2026
  1.0
  DO NOT GO TO THIS LOCATION!!!! If I could give this location ZERO stars I would. Not only do I receive TERRIBLE customer service every time I have been, but they had me waiting on my mobile order for TWENTY minutes of my 30 minute lunch break. I ordered my food at 1:57. With a pick up time by 2:02. I didn’t receive my food until 2:24. So I leave, frustrated at my experience but was just going to go about my day until I realized my food is COLD. Not lukewarm, but COLD. So I’m spending an hour’s worth of my pay on something inedible? Y’all don’t need to step it up. Yall need to step down or close cause this ain’t how you run a business. Update: After I got back to work they also had not included any utensils, sauce, nor napkins. Like that job CANNOT be that difficult
• JG

  Jaelyn Green

  Jul 29, 2026
  5.0
  Ms Jessica the AGM there is the best. Absolute amazing, she talks with pure articulate and gets me in and out without a single worry.
• MW

  Monica Wahls

  Jul 27, 2026
  1.0
  Half the drive ups are broken screens or the button doesn't work proper. Not sure if the drive thru works cuz I've tried twice, leaving after 5 minutes with no greeting or indication someone is there. Just place your order on the app I guess.
• MO

  Madison Oriol

  Jul 25, 2026
  1.0
  Horrible experience. I had to wait 30 minutes for a single slush! I ordered ahead of time on the mobile app, checked in, and no one ever brought out my order. I moved to another stall to tell them what happened and no one responded when I pressed the button. Completely ridiculous. Finally I drove up to the drive thru, no answer, then to the drive thru window and thankfully a young gentleman got my order for me. He was great and very kind but the experience was awful
• WA

  Whitley Attaway

  Jul 4, 2026
  1.0
  ​If I could give this location zero stars, I would. This isn’t the first time I’ve had to wait 30 to 45 minutes for a simple order, but tonight was the absolute last straw. I waited for an hour just to leave empty-handed, insulted, and furious. ​I checked in on the app at spot #2. After waiting 20 or so minutes with zero service, I moved to spot #7 and hit the button to tell them exactly where I was and what I was waiting for. They confirmed it. Another 20 minutes pass. Nothing. I tried pulling through the drive-thru—completely ignored. ​Finally, after nearly an hour of this joke, I pulled straight up to the drive-thru window demanding answers. The staff immediately hit me with a wall of pathetic excuses, claiming they weren’t taking orders because they were "understaffed" and their cook just quit. First of all, how is your terrible management my problem? Second of all, I wasn’t trying to order—I was trying to get the food I paid for an hour ago! ​Then came the audacity. The worker caught a massive attitude and tried to blame ME, claiming they couldn't find me because I moved spots—completely ignoring the fact that I explicitly told them I moved, and they acknowledged it. To make it worse, someone in the background started yelling that they were "so busy" and just had a "rush." Meanwhile, there were maximum SIX cars in the entire lot. That is not a rush; that is total incompetence. ​The customer service here is non-existent, the staff is aggressively rude, and the management is clearly running this place into the ground. Do not waste your time or your money here. Total joke of an establishment.