Kenova Smokehouse is passionate about food, especially our BBQ. We serve a blended southern style of BBQ. That means Texas brisket, Memphis pulled pork, St. Louis ribs and pork steaks, Kansas City burnt ends, and local Mississippi sausage. We want every dish we serve to be the best you have ever had so we source top-quality ingredients.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.