Tucked beneath the serene branches of Scarlet Pearl’s signature oak, Under the Oak Café offers a luxurious yet laid-back dining experience, curated for discerning guests and casual visitors alike. Here, the ambiance whispers of Southern hospitality with a contemporary twist—where every plate is thoughtfully prepared, and every guest is welcomed like family.
From handcrafted espresso drinks to chef-inspired platters and coastal-inspired light bites, our café is a celebration of fresh flavors and effortless indulgence. Whether you’re beginning your day with a buttered biscuits and fresh hot coffee, or pausing between adventures for a refreshing salad or savory panini, Under the Oak makes every moment feel like a treat.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.