Scarlet's Steaks & Seafood offers mouthwatering cuisine complemented by sultry décor, dark woods and luxe leather accents. A sense of familiarity and sophistication, impeccable table side service and an ambience which instantly sets a luxurious tone; you cannot resist soaking up the fine dining, family atmosphere Scarlet's Steaks & Seafood prides itself on. Exquisite steak and seafood specialties are paired with renowned steakhouse sides, elegant desserts and Scarlet Pearl's signature customer service, resulting in a refined menu that makes for dining at its finest.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.