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McDonald's

3.2
(1,728 reviews)

Business Details

970 Cedar Lake Rd, Biloxi, MS
39532, United States
(228) 396-0927
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
970 Cedar Lake Rd, Biloxi, MS
39532, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 970 Cedar Lake Rd in Biloxi, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,728 reviews
5 stars
546
4 stars
295
3 stars
289
2 stars
164
1 star
434
  • MP
    Mike Penta
    5 days ago
    1.0
    Preordered and paid through the app for drive-thru pickup. When I arrived, I was told to park in Spot 2 and wait. Then, one after another, the customers behind me were also told to park. That should have been the first sign that this location was completely overwhelmed and poorly managed. After 20 minutes with no food, no update, and no communication whatsoever, I finally went inside to find out what was going on. I discovered several other frustrated customers dealing with the exact same situation. What made it worse was the complete lack of professionalism from the staff. Not one apology. Not one person taking responsibility. In fact, one employee decided to be a smart ass with understandably upset customers, telling them she would “pray for them.” That kind of attitude doesn’t happen in a well-run restaurant. When an entire drive-thru is being parked, customers are waiting 20+ minutes for orders placed in advance, and employees feel comfortable mocking frustrated customers instead of trying to fix the problem, that’s a leadership failure. Good management means recognizing when your operation is failing, communicating with customers, stepping in to help your team, and taking ownership of the situation. None of that was happening here. Absolutely terrible customer service and an embarrassing display of management and leadership. Ownership should be paying attention because this location clearly has much bigger problems than slow service.
  • AS
    Angela Shoemaker
    6 days ago
    5.0
    It was late and I’d been moving but the food was hot and service was wonderful
  • EB
    Eloid Booker
    Aug 13, 2026
    1.0
    Trash! customer service is nonexistent went in and literally had to go in the back to get someone to take my order bc the ppl who did walk pass the front just looked at me and kept walking next time if nobody up front ill just get my own food!
  • JC
    Jeff Capps
    Jul 28, 2026
    1.0
    Last two orders took more than 30 minutes. This is whack and the only reason I ever order here is because number one my children are obsessed with happymeals and number two only when we're in a hurry. So why would I stop somewhere in a hurry when it takes over half an hour. The app does no better because what's the point of ordering on an app if they can't prep it before you get there.
  • RR
    Roads with Rebel
    Jul 28, 2026
    5.0
    Visited this location at 12:40 in the morning. The lady at the speaker was SO kind. When I asked if they had fresh patties of any sort they offered to make them fresh. It absolutely made my night, and they did my nuggets fresh while I waited too. These are the type of fast food workers I’m blessed to be paying 8$ for fresh burger and nuggets this late. So thankful.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 970 Cedar Lake Rd, Biloxi?

McDonald's at this location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's offer delivery and curbside pickup services?

Yes, this McDonald's location offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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