Pizza Hut

Reviews

• TA

  T Adjei

  Sep 29, 2026
  1.0
  My pizza was cold and old. It wasn't hat nor fresh. Lastly, the cheese was dried out. I never will spend another dime at this place.
• HM

  Helmer Marfiz

  Sep 13, 2026
  1.0
  I came to Pizza Hut to celebrate my son's 12th birthday with a large party a week ago. We ordered about 20 minutes ahead, thinking our food would be ready within a reasonable amount of time. When we arrived, it was obvious they were understaffed and completely slammed. I understand that happens, and honestly, I was patient and tried to be nice about it. The problem wasn't even the wait. It was the complete lack of communication from the manager and staff. Our food didn't come out until about 50 minutes after I placed the order. If someone had simply come out and said, "We're short staffed and running an extra 30 minutes behind. If you'd like to cancel your order we understand, otherwise we'll get your food out as soon as possible," I think most people would have been understanding. When my food finally came out, my breadsticks weren't even cut. I politely tried getting the manager's attention. She looked directly at me, said nothing, and continued to ignore me. After waiting patiently for 50 minutes, I finally said, "I politely waited 50 minutes for my order. The least you could do is come cut my breadsticks." Her response was, "I have nothing to cut them with." My response was, "How did you cut the pizza?" At that point, we were so frustrated that we had to pull the breadsticks apart ourselves. Shortly after that, I watched them putting people's completed food into the warmer. One customer got tired of waiting and noticed his food had apparently been sitting there for around 10 minutes, so he grabbed it himself. The manager then came out and started cussing him out in front of everyone and told him to leave or he would be trespassed. Keep in mind, this was happening in a restaurant full of families and children, including my family while we were trying to celebrate my son's 12th birthday. I actually had to yell, "Hey, there are children in here!" Being understaffed is understandable. Being busy is understandable. Waiting longer than expected is understandable. But there is absolutely no excuse for the complete lack of communication, ignoring customers, and then cussing someone out in front of a restaurant full of children. A simple announcement and a little communication could have prevented most of the frustration. Instead, what should have been a special birthday celebration turned into an incredibly frustrating experience. Pizza Hut seriously needs to address the way this location is being managed.
• AR

  Angie Reyes

  Sep 3, 2026
  5.0
  Food was served fast, it was so good and my customer service experience from sarah was amazing!
• KD

  Keegan Duncanson

  Aug 27, 2026
  2.0
  Really bad service, I walked in the building and I had to wait with no line for about 8 minutes to get somebody’s attention, there was no sight of anyone in the kitchen and I had to shout hello about 4 times and knock very loud on the counter a good amount of times, there was also another customer there who was waiting for 15 minutes and no other customers were there. They said they saw 3 people walk around in the back but nobody after came out to help. When I finally got somebody’s attention he said the system was down and I don’t understand why you don’t hear somebody walk in the door and at least communicate that. But at the same time the system issue didn’t matter cause my pizza was already ready and he didn’t acknowledge that my food was ready until I told them. I’m not trying to sound rude but honestly if you’re restaurant is that slow and no body is in there besides two customers, you shouldn’t have to wait 8 minutes plus to get acknowledged, honestly either find new staff who is actually willing to work or a new manager who can teach how to take care of customers, only reason I’m putting a 2 is because the pizza is good otherwise I would put negatives if I could. I’m sorry to the staff for saying all this cause I want to be nice but it’s common sense that you should go out and greet a customer
• GW

  Gwendolyn Williams

  Aug 26, 2026
  1.0
  Absolutely upset. Systems shut down "conveniently" right when I placed my damn order. I want my stupid points back. Then, when I called, I get "It's ready, but no dasher will come in." So, why didn't it just get deleted and why wasn't I informed?????!!!!!!! I had to call? I BETTER GET MY POINTS BACK! I then got a shitty apology and then hung up on. I didn't pay to fund your pizza party. I should also get a full refund of the money I did pay back onto my credit card. No way do you get that. If I have to go above you, I will. I hope my dinner was worth it.