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McDonald's

3.2
(762 reviews)

Business Details

456 Great Oak Dr, Waite Park, MN
56387, United States
(320) 230-6646
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
456 Great Oak Dr, Waite Park, MN
56387, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 456 Great Oak Dr in Waite Park, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
762 reviews
5 stars
203
4 stars
152
3 stars
157
2 stars
64
1 star
186
  • KO
    Kevin Oechsle
    Sep 16, 2026
    1.0
    I've been here 3 times in the last 4 months at dinner time, 2 in the dining room and 1 in the drive thru and I've had to wait at least 15 minutes from the time I pay for my food each time, and I'm always missing something, usually fries, but an entire sandwich one time. Even during the dinner rush when you'd expect things to be fast and semi staffed. I don't know what's changed in the last year, but this place used to be the "good" McDonald's. I spent $50 tonight and still had something missing and waited 20 minutes in the drive thru. There were other cars pulling around me while I waited at the 3rd window and when the person with the food finally wondered over to me all they could muster was "sorry for the wait". Don't stop here if you want actual fast service, they can't seem to manage to get it right.
  • AL
    amy larson
    Sep 13, 2026
    1.0
    Super slow service. I’ve come here multiple times and have been disappointed by the speed of service. Over 20-30+ minutes in the drive threw
  • JL
    Jessica Lennes
    Sep 12, 2026
    1.0
    Service was terrible. Kiosk was down. Employees didn’t know how to enter order. Asked for manager. Manager came over, didn’t teach the employee and just entered the order, again. Took 10 minutes. Order (receipt) placed at 3:01p and received food at 3:22pm. Fries and nuggets were cold. Had three hungry children along. Went to the counter to state the service was awful and the manager was rude and stated the yes were short staffed and “this is how it is all the time.” I asked for a refund and he said no at first. Then in an irritated way said “I’ll do it this time but not ever again.” We will never go to this McDonalds again. Even if understaffed, it shouldn’t take 30 minutes from order to receive food (nuggets and cheeseburgers) with two other people in the restaurant. Staff not trained. Manager/supervisor onsite clearly doesn’t understand service recovery in the industry.
  • MK
    Matthew J. Koethe
    Aug 15, 2026
    1.0
    If I could give them zero stars I would.. I placed a mobile order 10 minutes before arriving. When I pulled up there was 3-4 other vehicles in front me and some coming behind me. When I got to the window a guy told me to pull up to the 2nd drive thru window and he would bring my food out to me when it was ready. I pulled to the spot and I waited 25-30 minutes before getting impatient and walking into the store myself. I waited 10-15 minutes at the counter for anyone to acknowledge that I was standing there. Finally a girl came and got my mobile order "XP42" after a bunch of confusion and delaying from the girl. I went back to my car and checked over my order and everything was there besides two cheeseburgers. At this time there was a long line in the drive thru so I decided to go back inside and see if I could get my two cheeseburgers that were missed. I went back inside and waited 5-10 minutes before someone to acknowledge me at the counter and was starting to get impatient due to the amount of time that had already gone by from all of this and was going to just go home but decided to wait and get what I paid for. Eventually the girl talked to me and got me two cheeseburgers but it took them an additional 20 minutes. The girl finally gave me the two burgers and I double checked them before I left because mine were to be made special and the burger was messed up and there wasn't even any cheese on the cheeseburger. I had to wait another 5 minutes for the girl to come back and notice I had an issue with the two burgers and she took the burgers back and had another employee put slices of cheese on them instead of making a new fresh one and handling my food more than what was necessary. Finally I got all my food after an hour and thirty minutes of waiting in the drive thru and lobby and experiencing the worst customer service I've ever had. I went here to save time on cooking and there was nothing fast about it. When I finally got to eat all my food it was all cold and disgusting and the lettuce on my McChickens were brown and slimy. I didn't even eat them. I know my order was on the "medium to larger" side but there is no excuse that I can think of to charge someone $44 for brown lettuce, bad service, and take an hour and a half to give you all that. I was trying to eat dinner not go to the circus. If McDonald's or the store manager don't recognize the experience I had and attempt to retain me as a customer. I will NEVER go back. This was unacceptable. Do better. Hire people. Fire bad management. I don't know what the answer is but you can't sell what you all just did. I would not recommend going to this McDonald's to anyone unless they fix food quality and numerous other problems going on. Don't waste your time.
  • DL
    Darin Lanes
    Aug 14, 2026
    2.0
    Always understaffed, I try to avoid because many times closed due to not enough employees or service is extremely slow due to lack of employees. Had to wait 20mins for food. I ordered ahead of time via mobile app and it was a small order so it's unfortunate it takes this long. Several other people were also waiting for their mobile orders as well in the lobby.

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