BC
Bruce Crownhart
Jun 27, 2026
One of the reps was very rude. I waited at the counter for several minutes to get a refill on my soda. After I finally was able to ask for the refill, I then waited and waited. I finally got the attention of of rep again and he said I would be waiting for a while because he was busy. He finally hot irritated enough with me standing there that he asked another rep to get me my refill. I've never seen such horrible customer service at a fast food restaurant.
RB
Renee Blascziek
Jun 18, 2026
Do not go inside to order, only kiosks. There are two registers but good luck getting an employee to even greet you! Not going back!
The food was fresh, hot, and prepared correctly. I ordered a cheeseburger, fries, and nuggets, and everything tasted as expected.
My only criticism was the service when my order was ready. The restaurant was completely empty, yet an employee walked around looking for Table 133 and asked a coworker if they knew where it was instead of simply bringing the food to the only customer sitting in the dining room. It was a strange and unnecessary delay that made me laugh more than anything.
Overall, the food was good, but the table delivery process felt inefficient and confusing given that there were no other customers in the restaurant.
MS
Matthew Sterrett
Jun 13, 2026
Shortage of staff is not an excuse for poor standards.
When something is burnt it is obvious, it smells burnt, and you should not push it out the drive through window.
Why is the drive through team member wearing a 'playboy' branded sweatshirt?
Im starting to understand the staff shortage. Nobody wants to work at an establishment that has no baseline for standards and quality.
OP
Optimus Prime
May 31, 2026
I live nearby, so unfortunately this mcdonalds is convenient, but I'm more than likely gonna be commuting further to go to taco bell or another mcdonalds or something.
The past 3 burgers I've gotten have all been sans onions despite me ordering no customizations, and have also been dry to the point of making me cough.
Any time I make the mistake of trying to get an issue with my order fixed, I'm ignored by the greasy-haired person with no hairnet, but he has no hesitation helping other people with issues. I've had other people come up to the counter with me standing there, been ignored, and had the other person comment on the fact I was standing there first. So if this mcdonalds just doesn't want to help people, I'll happily go elsewhere and avoid getting treated like some sort of high school drama crap when all I want is a bite to eat