Could go order a deep dish pizza in Duluth and get your food faster then going through this drive thru. Greater chance your food will be hot too. Lessons were learned about what "fast food" means at this location.
Extremely slow service! They were not busy. Don't stop here go to Culvers or really anywhere else. Also, their floors throughout the entire restaurant and bathrooms were very hazardous and slippery.
This is hands down the worst McDonalds I've ever been to. Wait times are horrible and service is somehow worse. Today I made an order on the app, waited 15 minutes and decided to go through the drive through (as the front doors were locked). Was told by the manager to pull forward. Waited another 15 minutes before I pulled up. Kid comes and asks what I ordered, I told him and he confirmed it was on the screen. Then 5 minutes later I am told they can't make it as it's after breakfast. The manager came up and asked to look at my order and after looking at my app, said "huh, I must have missed that one. Sorry, have a nice day". Words cannot describe how horrible this service is. Waited almost 45 minutes, to be told "oh well". Now I have to go through and try to get a refund for the food I ordered and wasn't delivered. I will never be going to this McDonalds again and if I were you I would recommend doing the same.
BS
Brett & Kelcee Stewart
Jun 21, 2026
Took almost 4 minutes for them to acknowledge a
drive up. Ordered at 2:33PM food was given to me before beverages, waited at window for another 20
minutes while a manger complained, a younger teen stated he had to go to the bathroom or he was gonna pee himself, kept waiting while they proceeded to take orders, than the teen asks “what order did i have?” I said I am waiting on drinks, he was like oh cant get this machine to dispense blah blah bit had just made other drinks from same machine while I watched in window. finally he was oh yeah heres your pop…. Ask for ketchup packets and he says they were out. I walk inside to just get a couple of cups instead but right at the counter was TONS of ketchup packets. This location is absolutely ridiculous and needs help!
DD
Desire Dalrymple
Jun 14, 2026
What a joke! It’s no wonder McDonald’s is epically failing across the country. The poor service is a astounding! Hate to say it, but I got better service at the McDonald’s in Copenhagen than I did in my own hometown. Yesterday I ordered a chicken nugget meal and when I got home I discovered the fries were cold the container was only half filled and there was no salt on them. I tried calling but the phone was off the hook for over an hour and a half. When I called the manager this morning he said that sometimes they do that because they get busy and they don’t wanna hear the phone ringing. What a dumb concept. Anyway, he had told me that he would give me a couple meals for my inconvenience and just to come in after 10:30 this morning to pick up the coupons. He took my name, I thanked him and went on my merry way. So this evening, I go to McDonald’s to get my Meal coupons. I sat in the lobby for about 10 minutes waiting for someone to acknowledge me. And finally a girl came up and asked if she could help me? I told her that there were meal coupons waiting for me, gave her my name, and she looked super bewildered, and went to go ask the manager on Staff about them. Not once did the manager come out to talk to me. But he did tell the girl that they are out of certificates until Tuesday. And that she was supposed to tell me that. However, I did tell her that the manager in the morning had told me to come in and grab them. So who’s telling the truth? The restaurant was completely void of customers at 7:30 PM. The ice cream machine was broken down and not available. There was two staff. One takeout girl and one Supposed Manager. The Two Harbors Minnesota location has completely fell into the dump. Absolutely ridiculous! It used to be one of the busiest places in town. Not anymore. They would be better off selling the property and opening a Taco Bell.
Edit; The manager did come out to my car and give me two coupons for my trouble. Still is a bad look for the Two Harbors location. The staff needs to have additional training on good customer service. Without customers, no paycheck. Without staff, no staying open ir money in your pockets.