Chipotle Mexican Grill

Reviews

• ET

  Emily Tincher

  5 days ago
  1.0
  Closed up shop 20 minutes before they were supposed to close. I get we were coming late but they are open until a certain time. We could have went to other spots on the way home but chose to go to this location. Couldn’t be more disappointed.
• PT

  Phil T

  May 7, 2026
  1.0
  Walked in on 5/7/26 1:35 in the afternoon and they have no brown rice!! The employee didn't even offer to grab some from somewhere else which is a joke. Mind you they have an entire line devoted to take out. Like you couldn't walk over there and grab some from the other line or even say hey sir some is coming up. This location will never see me again
• SS

  Streek

  Apr 30, 2026
  1.0
  I come here around once a week on my lunch break since it’s so close. They are out of at least one ingredient almost every single time. It’s usually always messy and the hand sanitizer at the start of the line is never filled. It’s basically an 80% chance that I’ll come in and be disappointed. You’d think I’d go somewhere else at this point.
• JJ

  Julius Jackson

  Apr 20, 2026
  1.0
  TLDR the manager lied to my face and the cashier was rude and physically agitated over a queso reward. I came on a day where they were training a cashier. I tried to use a reward for free queso. It wasn't applied and since I was on the phone I was distracted and didn't catch it until after I paid. The trainer apologized and said I could just use it next time so I said no biggie. The next time I come and try to use it was a biggie. I scan the reward and they tell me it's already been used. I show them the reward, which was still on my rewards page, something I've never seen for a already used reward, and tell them the situation and they genuinely get physically agitated, making movements with their arm and grunting before calling the manager. I tell the manager the situation and point out that there are literal employees that they can confirm with. I describe the trainer, light skin with dreads, and the manager says that person doesn't work here. There are only three explanations either I have schizophrenia, the manager is lying, or the manager doesn't know who works under him. He's lying over a queso reward. He could have just said they aren't here now so I can't verify if it was so serious, but no, he lied about a person not working he. I keep pressing him on the employee not working there and then he gives in and deducts the queso. But, he says something to the effect of you can't do this again. Do what again? He insinuates that I've made up some scheme to get unlimited free queso that involves me somehow generating a reward on the chipotle app and tying in actual employees in my story. Not to mention I go here pretty regularly so how would I come back if I'm constantly lying. I won't be coming here regularly anymore.
• SM

  Samantha Maurer

  Apr 19, 2026
  1.0
  Super messy environment, absolutely zero friendliness with customer service, everything felt extremely rushed even when not busy and super skimpy on portions (especially meat). They forgot a food item on my order, didn’t give me a receipt or even offer one, and were super unfriendly towards each other and didn’t give any amount of pleasant service to customers either. Extremely displeased. *UPDATE* When my partner went back to get my missing item, they refused to give it to us without us paying for it AGAIN because we didn’t receive a paper receipt, we never were given a receipt or even offered one, extremely disappointed and will NOT be coming back!!

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