Jimmy John's

Reviews

• AA

  Alicia

  4 days ago
  1.0
  I have always loved this Jimmy Johns until recently. They were always super friendly and easy to order from. They messed up a couple times but made it right. The last time I called, this guys takes my order and is nice and I pay and about to hang up. Just as I'm hanging up this upset manager/owner ( hope not) says very firm and angry " We don't deliver to you!" I explain that yes because I always order. He tells me that I don't know what I'm talking about and was so rude I was speechless, and sooo embarrassed for him. I was thinking oh my goodness this whole adult is acting like a toddler !! I thought he was going to have lose his mind over this. He proceeded to TEXT my phone saying he will be addressing this and that it will NEVER happen again. I guess it was a couple blocks out of delivery range and that made him feel powerful but it was truly cringe. I pray he does not have children that would be terrible. I was super polite, didn't say any of this to him but figured it's going to be making Jimmy John's get terrible reviews and needs to be addressed that he is clearly not mentally stable to deal with any customer service.
• JT

  Johnny Test

  Mar 8, 2026
  5.0
  Man check it out when Michelle is working this is the best jimmy John’s ever she makes it the best her customer service the way she makes the sandwich etc please make her like a real gm because she is more then just a manager she makes the store with hospitality and great service !
• DB

  Derek Brutger

  Mar 7, 2026
  1.0
  Terrible. Waited an hour for online order. Than was asked what my name was because I never checked in. Check in? For a mobile order? Told them to refund it and walked out.
• JT

  John Timmerman

  Mar 7, 2026
  1.0
  Waited for an hour in store, never got sandwich
• MB

  Maurice Brown

  Feb 6, 2026
  5.0
  Great, very good